Available 402 files for Hewlett Packard HP Scanjet 5550cxi Scanner
Select Files
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Chinese Hong Kong
Size Driver
600KB
File Name
sj775tc.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Hong Kong
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
306KB
File Name
col4575tc.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-TW-UST-12057
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Hong Kong
Size Driver
205.1MB
File Name
cue2.0.exe
Date
31 Mar 2005
Observations
SOAR-TW-UST-12057
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-TW-UST-13863
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Hong Kong
Size Driver
452KB
File Name
col4574.exe
Date
1 Apr 2005
Observations
SOAR-TW-UST-13863
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Hong Kong
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
142KB
File Name
col10316tc.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Hong Kong
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Hong Kong
Size Driver
193KB
File Name
col4096tc.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Chinese Hong Kong
Size Driver
110KB
File Name
col10179tc.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Hong Kong
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
126KB
File Name
col4425tc.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
600KB
File Name
sj775sc.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-305
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
596KB
File Name
sj775en.exe
Date
12 Jan 2004
Observations
China-SOAR-305
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Simplified
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Simplified
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-307
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Simplified
Size Driver
205.7MB
File Name
cue2.zip
Date
12 Jan 2004
Observations
China-SOAR-307
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-CN-UST-13828
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
108KB
File Name
col5377.exe
Date
27 Apr 2004
Observations
SOAR-CN-UST-13828
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-CN-UST-13856
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
16MB
File Name
sj45005550.zip
Date
27 Apr 2004
Observations
SOAR-CN-UST-13856
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-CN-UST-13857
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
5.9MB
File Name
sjpatch.zip
Date
27 Apr 2004
Observations
SOAR-CN-UST-13857
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Simplified
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
142KB
File Name
col10316sc.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Simplified
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Chinese Simplified
Size Driver
110KB
File Name
col10179sc.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
193KB
File Name
col4096sc.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
306KB
File Name
col4575sc.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Chinese Simplified
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
126KB
File Name
col4425sc.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Chinese Simplified
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Chinese Traditional
Size Driver
600KB
File Name
sj775tc.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Traditional
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-TW-UST-13863
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Traditional
Size Driver
452KB
File Name
col4574.exe
Date
1 Apr 2005
Observations
SOAR-TW-UST-13863
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
SOAR-TW-UST-12057
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Traditional
Size Driver
205.1MB
File Name
cue2.0.exe
Date
31 Mar 2005
Observations
SOAR-TW-UST-12057
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Traditional
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
142KB
File Name
col10316tc.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Traditional
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Traditional
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Traditional
Size Driver
193KB
File Name
col4096tc.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Chinese Traditional
Size Driver
110KB
File Name
col10179tc.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Traditional
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
306KB
File Name
col4575tc.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Chinese Traditional
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Traditional
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
126KB
File Name
col4425tc.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Chinese Traditional
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Czech
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Czech
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Czech
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
142KB
File Name
col10316cz.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
306KB
File Name
col4575cz.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Czech
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Czech
Size Driver
110KB
File Name
col10179cz.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Czech
Size Driver
193KB
File Name
col4096cz.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Czech
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Czech
Size Driver
127KB
File Name
col4425cz.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Czech
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Danish
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Danish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
306KB
File Name
col4575da.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
142KB
File Name
col10316da.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Danish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Danish
Size Driver
193KB
File Name
col4096da.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Danish
Size Driver
110KB
File Name
col10179da.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Danish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Danish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Danish
Size Driver
127KB
File Name
col4425da.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Danish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Dutch
Size Driver
104.7MB
File Name
col10836a.dmg
Date
29 Jul 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Dutch
Size Driver
601KB
File Name
sj775du.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Dutch
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Dutch
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Dutch
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
142KB
File Name
col10316du.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
306KB
File Name
col4575du.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Dutch
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Dutch
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Dutch
Size Driver
110KB
File Name
col10179du.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Dutch
Size Driver
193KB
File Name
col4096du.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Dutch
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Dutch
Size Driver
127KB
File Name
col4425du.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Dutch
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Dutch
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Mac OS X
Version
8.4
Language Driver
English
Size Driver
104.7MB
File Name
col10836a.dmg
Date
29 Jul 2005
Observations
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
English
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of HP photo and imaging v2.0 for HP scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following HP scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
English
Size Driver
601KB
File Name
sj775en.exe
Date
2 Oct 2002
Observations
This update fixes a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
English
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the HP photo and imaging software scanning software that comes with the HP scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the HP photo & imaging software.
Without these alternative TWAIN drivers, the entire HP photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than HP photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non-English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
Fixes a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
English
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system. This information can be especially helpful if you need telephone support for your HP scanjet scanner or photosmart camera product. Installing this utility before making a phone call to the HP Customer Care Center will help the agent assisting you, and may save valuable time.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that fixes an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
English
Size Driver
110KB
File Name
col10179en.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update fixes a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of HP's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using HP director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Photo and Imaging AOL version 8.0 update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Photo and Imaging black and white mirror image error update for HP Scanjet Scanners
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update fixes a problem when trying to create a mirror, or flip, a black and white image in HP photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Photo and Imaging update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
142KB
File Name
col10316en.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Photo and Imaging v.1.2 update for the unable to save file error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
306KB
File Name
col4575en.exe
Date
31 Oct 2003
Observations
This update fixes a problem when trying to save a large number of scans in a row from HP photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
English
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
English
Size Driver
127KB
File Name
col4425en.exe
Date
24 Sep 2003
Observations
This update fixes an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following HP scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The HP photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
English
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
English
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
English American
Size Driver
104.7MB
File Name
col10836a.dmg
Date
29 Jul 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
English American
Size Driver
601KB
File Name
sj775en.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
English American
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
English American
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English American
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
English American
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
306KB
File Name
col4575en.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
142KB
File Name
col10316en.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English American
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
English American
Size Driver
110KB
File Name
col10179en.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English American
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English American
Size Driver
193KB
File Name
col4096en.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
English American
Size Driver
127KB
File Name
col4425en.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
English American
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
English American
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Finnish
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Finnish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Finnish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
142KB
File Name
col10316fi.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
306KB
File Name
col4575fi.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Finnish
Size Driver
193KB
File Name
col4096fi.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Finnish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Finnish
Size Driver
110KB
File Name
col10179fi.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Finnish
Size Driver
127KB
File Name
col4425fi.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Finnish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Finnish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
French
Size Driver
104.7MB
File Name
col10836a.dmg
Date
29 Jul 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
French
Size Driver
601KB
File Name
sj775fr.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
French
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
French
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
French
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
French
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
306KB
File Name
col4575fr.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
142KB
File Name
col10316fr.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
French
Size Driver
110KB
File Name
col10179fr.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
French
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
French
Size Driver
193KB
File Name
col4096fr.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
French
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
French
Size Driver
127KB
File Name
col4425fr.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
French
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
French
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
French
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
German
Size Driver
104.7MB
File Name
col10836a.dmg
Date
29 Jul 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
German
Size Driver
601KB
File Name
sj775ge.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
German
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
German
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
German
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
German
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
142KB
File Name
col10316ge.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
306KB
File Name
col4575ge.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
German
Size Driver
110KB
File Name
col10179ge.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
German
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
German
Size Driver
193KB
File Name
col4096ge.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
German
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
German
Size Driver
127KB
File Name
col4425ge.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
German
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
German
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
German
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Greek
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Greek
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
307KB
File Name
col4575gr.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
143KB
File Name
col10316gr.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Greek
Size Driver
110KB
File Name
col10179gr.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Greek
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Greek
Size Driver
193KB
File Name
col4096gr.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Greek
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Greek
Size Driver
127KB
File Name
col4425gr.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Greek
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Greek
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Greek
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Hungarian
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Hungarian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
143KB
File Name
col10316hu.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
306KB
File Name
col4575hu.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Hungarian
Size Driver
110KB
File Name
col10179hu.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Hungarian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Hungarian
Size Driver
193KB
File Name
col4096hu.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Hungarian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Hungarian
Size Driver
127KB
File Name
col4425hu.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Hungarian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Hungarian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Hungarian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Italian
Size Driver
104.7MB
File Name
col10836a.dmg
Date
29 Jul 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Italian
Size Driver
601KB
File Name
sj775it.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Italian
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Italian
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Italian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
306KB
File Name
col4575it.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
142KB
File Name
col10316it.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Italian
Size Driver
110KB
File Name
col10179it.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Italian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Italian
Size Driver
193KB
File Name
col4096it.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Italian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Italian
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Italian
Size Driver
127KB
File Name
col4425it.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Italian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Italian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Italian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Japanese
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Japanese
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Korean
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Korean
Size Driver
601KB
File Name
sj775ko.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Korean
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Korean
Size Driver
193KB
File Name
col4096ko.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Korean
Size Driver
110KB
File Name
col10179ko.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Korean
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Korean
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Korean
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
306KB
File Name
col4575ko.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
142KB
File Name
col10316ko.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Korean
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Korean
Size Driver
127KB
File Name
col4425ko.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Korean
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Korean
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Norwegian
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Norwegian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
306KB
File Name
col4575no.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
142KB
File Name
col10316no.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Norwegian
Size Driver
110KB
File Name
col10179no.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Norwegian
Size Driver
193KB
File Name
col4096no.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Norwegian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Norwegian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Norwegian
Size Driver
127KB
File Name
col4425no.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Norwegian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Norwegian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Norwegian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Polish
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Polish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
306KB
File Name
col4575pi.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
142KB
File Name
col10316pi.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Polish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Polish
Size Driver
193KB
File Name
col4096pi.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Polish
Size Driver
110KB
File Name
col10179pi.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Polish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Polish
Size Driver
127KB
File Name
col4425pi.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Polish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Polish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Polish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Portuguese
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Portuguese
Size Driver
601KB
File Name
sj775pr.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Portuguese
Size Driver
110KB
File Name
col10179pr.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese
Size Driver
193KB
File Name
col4096pr.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Portuguese
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
306KB
File Name
col4575pr.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
142KB
File Name
col10316pr.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Portuguese
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Portuguese
Size Driver
127KB
File Name
col4425pr.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Portuguese
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Portuguese
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Portuguese Brazilian
Size Driver
601KB
File Name
sj775pr.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Portuguese Brazilian
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Portuguese Brazilian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
306KB
File Name
col4575pr.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
142KB
File Name
col10316pr.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese Brazilian
Size Driver
193KB
File Name
col4096pr.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Portuguese Brazilian
Size Driver
110KB
File Name
col10179pr.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese Brazilian
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
127KB
File Name
col4425pr.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Portuguese Brazilian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Russian
Size Driver
601KB
File Name
sj775ru.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Russian
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Russian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
142KB
File Name
col10316ru.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
306KB
File Name
col4575ru.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Russian
Size Driver
110KB
File Name
col10179ru.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Russian
Size Driver
193KB
File Name
col4096ru.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Russian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Russian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Russian
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Russian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Russian
Size Driver
127KB
File Name
col4425ru.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Russian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Russian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Spanish
Size Driver
104.7MB
File Name
col10836a.dmg
Date
29 Jul 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Spanish
Size Driver
601KB
File Name
sj775sp.exe
Date
2 Oct 2002
Observations
This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Spanish
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
8.7MB
File Name
col6302.exe
Date
22 Apr 2004
Observations
This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
190KB
File Name
sj801mu.exe
Date
15 Apr 2003
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Spanish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
306KB
File Name
col4575sp.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Spanish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Spanish
Size Driver
193KB
File Name
col4096sp.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Spanish
Size Driver
110KB
File Name
col10179sp.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Spanish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Spanish
Size Driver
5.6MB
File Name
sj753mu.exe
Date
17 Oct 2002
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Spanish
Size Driver
127KB
File Name
col4425sp.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Spanish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Spanish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Spanish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Swedish
Size Driver
104.7MB
File Name
col10836a.dmg
Date
29 Jul 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Swedish
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Swedish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
142KB
File Name
col10316sw.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
306KB
File Name
col4575sw.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Swedish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Swedish
Size Driver
193KB
File Name
col4096sw.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Swedish
Size Driver
110KB
File Name
col10179sw.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Swedish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Swedish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Swedish
Size Driver
127KB
File Name
col4425sw.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Swedish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Swedish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Turkish
Size Driver
232MB
File Name
col3927.exe
Date
12 Nov 2003
Observations
This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Turkish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
306KB
File Name
col4575tu.exe
Date
31 Oct 2003
Observations
This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging Update for poor quality PDF scans
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
142KB
File Name
col10316tu.exe
Date
24 Mar 2005
Observations
This program resolves an issue which causes PDF scans to have a poorer image quality than similar scans saved to different file types.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Turkish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Turkish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update resolves issue that causes tinted pages when scanning with the ADF
Operating System
Windows 98-Me-2000-XP
Version
1.0.0.4
Language Driver
Turkish
Size Driver
110KB
File Name
col10179tu.exe
Date
1 Apr 2005
Observations
This update resolves a problem where page imperfections may be exaggerated which causes a tint (usually either blue or gray) to appear.
This particular problem only occurs with scans performed using the ADF; scans performed using the scanner glass should appear normal.
Once you download and double click on this file, it will create a c:\col10179 folder on your hard drive and then start the install. Once the file is installed, you can safely delete the folder the file created.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Turkish
Size Driver
193KB
File Name
col4096tu.exe
Date
10 Jul 2003
Observations
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Turkish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Turkish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
Turkish
Size Driver
127KB
File Name
col4425tu.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 5550cxi Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Turkish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Access to Official Website Hewlett Packard
Welcome to the HelpDrivers, driver for printers.
Original files: In HelpDrivers, all drivers, manuals, BIOS, etc. are those originally provided by the official manufacturers. Click here to learn more
You can download by either clicking the 'Download' button. From the File Download window, verify that "Save" is selected and click OK.
Do not rename the file you're downloading, it may cause installation problems.