Available 370 files for Hewlett Packard HP Scanjet 4500c Scanner
Select Files
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Chinese Hong Kong
Size Driver
600KB
File Name
sj775tc.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Hong Kong
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN Drivers for Windows
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
8.7MB
File Name
col6302.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Hong Kong
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Hong Kong
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
306KB
File Name
col4575tc.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-TW-UST-12057
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Hong Kong
Size Driver
205.1MB
File Name
cue2.0.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-TW-UST-12057
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-TW-UST-13863
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Hong Kong
Size Driver
452KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-TW-UST-13863
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Hong Kong
Size Driver
193KB
File Name
col4096tc.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
126KB
File Name
col4425tc.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Hong Kong
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Simplified
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
600KB
File Name
sj775sc.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-305
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
596KB
File Name
sj775en.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: China-SOAR-305
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-307
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Simplified
Size Driver
205.7MB
File Name
cue2.zip
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: China-SOAR-307
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-CN-UST-13828
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
108KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-CN-UST-13828
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-CN-UST-13856
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
16MB
File Name
sj45005550.zip
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-CN-UST-13856
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-CN-UST-13857
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
5.9MB
File Name
sjpatch.zip
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-CN-UST-13857
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
193KB
File Name
col4096sc.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Simplified
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Simplified
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
306KB
File Name
col4575sc.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Simplified
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Simplified
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
127KB
File Name
col4426sc.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Chinese Simplified
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical Update for Photo unloader crash HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
Chinese Simplified
Size Driver
296KB
File Name
hpinstantshare.exe
Observations
Microsoft Windows XP
Description: Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
126KB
File Name
col4425sc.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Simplified
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Chinese Simplified
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN Drivers for Windows
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
8.7MB
File Name
col6302.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Chinese Traditional
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Chinese Traditional
Size Driver
600KB
File Name
sj775tc.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-TW-UST-12057
Operating System
Windows 98-Me-2000-XP
Version
2.0
Language Driver
Chinese Traditional
Size Driver
205.1MB
File Name
cue2.0.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-TW-UST-12057
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
SOAR-TW-UST-13863
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Traditional
Size Driver
452KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: SOAR-TW-UST-13863
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Traditional
Size Driver
193KB
File Name
col4096tc.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Traditional
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Chinese Traditional
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Traditional
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
306KB
File Name
col4575tc.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Traditional
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Chinese Traditional
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
126KB
File Name
col4425tc.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Traditional
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Chinese Traditional
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Czech
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Czech
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Czech
Size Driver
193KB
File Name
col4096cz.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Czech
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
306KB
File Name
col4575cz.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Czech
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Czech
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Czech
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Czech
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Czech
Size Driver
127KB
File Name
col4425cz.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Czech
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Danish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Danish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Danish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Danish
Size Driver
193KB
File Name
col4096da.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Danish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
306KB
File Name
col4575da.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Danish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Danish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Danish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Danish
Size Driver
127KB
File Name
col4425da.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Danish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN Drivers for Windows
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
8.7MB
File Name
col6302.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Dutch
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Dutch
Size Driver
601KB
File Name
sj775du.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Dutch
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Dutch
Size Driver
193KB
File Name
col4096du.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Dutch
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Dutch
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
306KB
File Name
col4575du.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Dutch
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Dutch
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Dutch
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Dutch
Size Driver
127KB
File Name
col4425du.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Dutch
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software
Operating System
Mac OS X
Version
8.4
Language Driver
English
Size Driver
104.7MB
File Name
col10836a.dmg
Observations
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Operating system(s): Mac OS X
Download file size: 104.73M
System Requirements
Mac OS X 10.2.x, 10.3.x, and 10.4.x
Installation Instructions
Once downloaded, double-click the file, which will extract to a drive icon on the desktop. A window will open showing the contents of the drive. Double click on the installer.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
English
Size Driver
232MB
File Name
col3927.exe
Observations
This is the full software of HP photo and imaging v2.0 for HP scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following HP scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 232.08M
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
English
Size Driver
601KB
File Name
sj775en.exe
Observations
This update fixes a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 600.61k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN drivers
Operating System
Windows 2000-XP
Version
1.0
Language Driver
English
Size Driver
8.7MB
File Name
col6302.exe
Observations
This software provides TWAIN drivers as an alternative to the HP photo and imaging software scanning software that comes with the HP scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the HP photo & imaging software.
Without these alternative TWAIN drivers, the entire HP photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than HP photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 8.78M
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software Update v1.2 for problems saving PDF and Text files on non-English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
Fixes a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 5.66M
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
7.3MB
File Name
col6596.exe
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 7.35M
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English
Size Driver
94KB
File Name
col4549.exe
Observations
This update fixes a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of HP's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using HP director even when Acrobat 6 is installed on the system.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 94.11k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Photo and Imaging AOL version 8.0 update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
190KB
File Name
sj801mu.exe
Observations
This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 190.11k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Photo and Imaging black and white mirror image error update for HP Scanjet Scanners
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
457KB
File Name
col4574.exe
Observations
This update fixes a problem when trying to create a mirror, or flip, a black and white image in HP photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 456.61k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Photo and Imaging v.1.2 update for the unable to save file error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
306KB
File Name
col4575en.exe
Observations
This update fixes a problem when trying to save a large number of scans in a row from HP photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 306.11k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
442KB
File Name
col10862.exe
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Fixes
The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 441.79k
.
Installation Instructions
The patch will download and expand into your a folder called c:\col10862 and automatically execute. Execution should take place within a few seconds. Once the patch has executed, it will display a message box requesting you retry the scan.
Once the patch has been executed, you may delete the C:\COL10862 with the COL10862.exe file.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English
Size Driver
193KB
File Name
col4096en.exe
Observations
This update fixes a problem that will cause an error when sending a multi-page scan to PaperPort.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 192.61k
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English
Size Driver
112KB
File Name
col5377.exe
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that fixes an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 112.15k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
English
Size Driver
859KB
File Name
col1832.exe
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system. This information can be especially helpful if you need telephone support for your HP scanjet scanner or photosmart camera product. Installing this utility before making a phone call to the HP Customer Care Center will help the agent assisting you, and may save valuable time.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
English
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Operating system(s): Microsoft Windows XP
Download file size: 925.55k
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
English
Size Driver
311KB
File Name
col9720.exe
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Operating system(s): Microsoft Windows XP
Download file size: 310.66k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software
Operating System
Windows XP
Version
1.0
Language Driver
English
Size Driver
127KB
File Name
col4425en.exe
Observations
This update fixes an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following HP scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The HP photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Operating system(s): Microsoft Windows XP
Download file size: 126.61k
.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update for HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
English
Size Driver
296KB
File Name
hpinstantshare.exe
Observations
Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download now button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Operating system(s): Microsoft Windows XP
Download file size: 296.1k
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
English
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements
Adds Windows Vista support
Adds 64-bit support
Operating system(s): Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 2.54M
System Requirements
Recommended: Uninstall any previous software/driver for your scanner.
Installation Instructions
Run the downloaded file to install the driver.
On Windows Vista, you may get a Program Compatibility Assistant warning that the program may not have installed correctly. Click This program installed correctly. DO NOT click "Reinstall using recommended settings."
Connect the scanner to the PC after installing the driver.
When the installation has completed, you can delete the downloaded file.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
English American
Size Driver
104.7MB
File Name
col10836a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
English American
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
English American
Size Driver
601KB
File Name
sj775en.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN Drivers for Windows
Operating System
Windows 2000-XP
Version
1.0
Language Driver
English American
Size Driver
8.7MB
File Name
col6302.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
English American
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English American
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
306KB
File Name
col4575en.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
English American
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English American
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
English American
Size Driver
193KB
File Name
col4096en.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English American
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging "error writing to file" Update for Windows Me
Operating System
Windows Me
Version
1.0
Language Driver
English American
Size Driver
60KB
File Name
sj900en.exe
Observations
Microsoft Windows ME
Description: This patch corrects the following error:
"Error writing to file C:\\Windows\INF\hpxxxx.inf"
Only run this program if you are experiencing this type of error when trying to install HP Photo and Imaging software on Windows ME.
This program will only run in Windows Me.
WARNING: Depending on the speed of your computer and the depth of the problem, this program may take quite some time to run.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will run automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical Update for Photo unloader crash HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
English American
Size Driver
296KB
File Name
hpinstantshare.exe
Observations
Microsoft Windows XP
Description: Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
English American
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
English American
Size Driver
127KB
File Name
col4425en.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
English American
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
English American
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Finnish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Finnish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Finnish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Finnish
Size Driver
193KB
File Name
col4096fi.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
306KB
File Name
col4575fi.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Finnish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Finnish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Finnish
Size Driver
127KB
File Name
col4425fi.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Finnish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Finnish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
French
Size Driver
104.7MB
File Name
col10836a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
French
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
French
Size Driver
601KB
File Name
sj775fr.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN Drivers for Windows
Operating System
Windows 2000-XP
Version
1.0
Language Driver
French
Size Driver
8.7MB
File Name
col6302.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
French
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
French
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
306KB
File Name
col4575fr.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
French
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
French
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
French
Size Driver
193KB
File Name
col4096fr.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
French
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
French
Size Driver
127KB
File Name
col4425fr.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
French
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
French
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
French
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
German
Size Driver
104.7MB
File Name
col10836a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
German
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
German
Size Driver
601KB
File Name
sj775ge.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN Drivers for Windows
Operating System
Windows 2000-XP
Version
1.0
Language Driver
German
Size Driver
8.7MB
File Name
col6302.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
German
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
German
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
306KB
File Name
col4575ge.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
German
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
German
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
German
Size Driver
193KB
File Name
col4096ge.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
German
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
German
Size Driver
127KB
File Name
col4425ge.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
German
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
German
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
German
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Greek
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Greek
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Greek
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Greek
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Greek
Size Driver
193KB
File Name
col4096gr.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
307KB
File Name
col4575gr.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Greek
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Greek
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Greek
Size Driver
127KB
File Name
col4425gr.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Greek
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Greek
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Hungarian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Hungarian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Hungarian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Hungarian
Size Driver
193KB
File Name
col4096hu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
306KB
File Name
col4575hu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Hungarian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Hungarian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Hungarian
Size Driver
127KB
File Name
col4425hu.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Hungarian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Hungarian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Italian
Size Driver
104.7MB
File Name
col10836a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Italian
Size Driver
601KB
File Name
sj775it.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Italian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN Drivers for Windows
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Italian
Size Driver
8.7MB
File Name
col6302.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Italian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Italian
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
306KB
File Name
col4575it.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Italian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Italian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Italian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Italian
Size Driver
193KB
File Name
col4096it.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Italian
Size Driver
127KB
File Name
col4425it.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Italian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Italian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Italian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Japanese
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Japanese
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Korean
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Korean
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Korean
Size Driver
601KB
File Name
sj775ko.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Korean
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Korean
Size Driver
193KB
File Name
col4096ko.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Korean
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Korean
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
306KB
File Name
col4575ko.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Korean
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Korean
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Korean
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Korean
Size Driver
127KB
File Name
col4425ko.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Korean
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Norwegian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Norwegian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Norwegian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Norwegian
Size Driver
193KB
File Name
col4096no.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
306KB
File Name
col4575no.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Norwegian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Norwegian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Norwegian
Size Driver
127KB
File Name
col4425no.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Norwegian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Norwegian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Polish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Polish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Polish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Polish
Size Driver
193KB
File Name
col4096pi.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Polish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
306KB
File Name
col4575pi.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Polish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Polish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Polish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Polish
Size Driver
127KB
File Name
col4425pi.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Polish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Portuguese
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Portuguese
Size Driver
601KB
File Name
sj775pr.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Portuguese
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese
Size Driver
193KB
File Name
col4096pr.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
306KB
File Name
col4575pr.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Portuguese
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Portuguese
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Portuguese
Size Driver
127KB
File Name
col4425pr.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Portuguese
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Portuguese Brazilian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Portuguese Brazilian
Size Driver
601KB
File Name
sj775pr.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Portuguese Brazilian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese Brazilian
Size Driver
193KB
File Name
col4096pr.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Portuguese Brazilian
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
306KB
File Name
col4575pr.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Portuguese Brazilian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
127KB
File Name
col4425pr.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Russian
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Russian
Size Driver
601KB
File Name
sj775ru.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Russian
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Russian
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Russian
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Russian
Size Driver
193KB
File Name
col4096ru.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
306KB
File Name
col4575ru.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Russian
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Russian
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Russian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Russian
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Russian
Size Driver
127KB
File Name
col4425ru.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Russian
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Spanish
Size Driver
104.7MB
File Name
col10836a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Software v1.2 sleep mode PC reboot Update
Operating System
Windows 2000-XP
Version
1.2
Language Driver
Spanish
Size Driver
601KB
File Name
sj775sp.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This update a problem that may cause the computer to lose communication with the scanner after going into sleep, hibernate, or standby modes on some Windows XP and Windows 2000 systems.
This problem may also occur after restarting some Windows XP computers.
If you are not having this problem, you do not need this update.
Make sure that all other applications are closed and that the HP Photo and Imaging software is installed. You will also need to have your scanner connected and powered on prior to installing this update.
Reboot the computer if the program prompts you to do so.
After install has finished you will need to remove the scanner's power cable for a few seconds and then reattach it in order to reset your scanner.
Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically. Follow the directions during installation of this update closely.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Alternative TWAIN Drivers for Windows
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
8.7MB
File Name
col6302.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This software provides TWAIN drivers as an alternative to the hp photo and imaging software scanning software that comes with the hp scanjet 4500/5550 series of scanners.
These TWAIN drivers are an efficient way to gain access to TWAIN functionality. Many document management systems do not require all of the extended features included in the hp photo & imaging software.
Without these alternative TWAIN drivers, the entire hp photo & imaging software package must be installed in order to have access to a TWAIN driver. Moreover, alternative TWAIN drivers offer users a streamlined workflow for heavy document management and require less hard drive space for installation than hp photo and imaging scanning software.
Before installing and using the alternative TWAIN drivers, users should be aware that no user interface is supplied with the TWAIN drivers. In most cases the software used with these TWAIN drivers will control the scanning process and the results will be completely satisfactory.
However, it should be noted that some applications, like ScanSoft's PaperPort, rely heavily on the host scanner's TWAIN user interface to change settings such as resolution, color level and page size. Because of the lack of a user interface with these alternative TWAIN drivers, and thus no opportunity (except in some applications) to change the scan settings, this software will not be ideal for all customers.
NOTE: this version of the file is the same as the previous version (originally posted 4/7/04) except for the installer. The install did not load the digitally signed drivers correctly which caused a "Digital Signature not found" error. That problem has been fixed in this version.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Spanish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update v1.2 for problems saving PDF and Text files on non English language systems
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Spanish
Size Driver
5.6MB
File Name
sj753mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update is for HP ScanJet Scanners using HP Photo & Imaging Software, versions 1.0 and 1.2.
The scanners covered by this update are:
The ScanJet 2300c,
The ScanJet 3500c series, including the 3500c/3530c/3570c/3570cxi
The ScanJet 4500c series, including the 4500c/4500cxi/4570c/4570cxi
The ScanJet 5500c series, including the 5500c/5500cxi/5550c/5550cxi
This sj753mu.exe (version 1.2) replaces the previous sj753**.exe (version 1.0), which was posted in July 2002. The previous version only supported the 2300 and 3500 series of scanners.
This update:
a problem that causes an internal error in the Photo and Imaging software when saving a scan as a PDF file on Windows XP and 2000 systems. (This problem should only happen with the sj2300c and sj3500c series.)
Disables an erroneous text options dialog box from appearing after saving a scan to a TXT file on Asian language versions of the software. This problem occurs on all supported versions of Windows.
Please close the HP Photo & Imaging software prior to installing this update.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
306KB
File Name
col4575sp.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Spanish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging AOL version 8.0 Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
190KB
File Name
sj801mu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update corrects the following error:
Error sending scans to AOL's (v 8.0) using the HP Photo and Imaging's Send to Email feature. Either the feature won't work or you may get a File not found error.
Install this program only if you are experiencing this type of error when trying to use the Send to Email feature with AOL, v 8.0.
Choose the file you want to download to your system. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will install automatically.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Spanish
Size Driver
193KB
File Name
col4096sp.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Spanish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Spanish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Spanish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Spanish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Spanish
Size Driver
127KB
File Name
col4425sp.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Spanish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Swedish
Size Driver
104.7MB
File Name
col10836a.dmg
Observations
Mac OS X
System requirements: Mac OS X 10.2.x, 10.3.x, and 10.4.x
Description: Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjets 4500/5550 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Swedish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Swedish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Swedish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
306KB
File Name
col4575sw.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Swedish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Swedish
Size Driver
193KB
File Name
col4096sw.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Swedish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Swedish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Swedish
Size Driver
127KB
File Name
col4425sw.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Swedish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.0
Language Driver
Turkish
Size Driver
232MB
File Name
col3927.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This is the full software of hp photo and imaging v2.0 for hp scanjet scanners.
This download adds the Memories Disc software that was not included with the previous version, which was released on 6/11/03.
This software will work with the following hp scanjet scanners:
2300c
3500c, 3530c, 3570c, 3570cxi
4500c, 4500cxi, 4570c, 4570cse, 4570cxi
5500c, 5500cxi, 5550c, 5550cxi
NOTE: This is an extremely large file (over 220mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
442KB
File Name
col10862.exe
Observations
Microsoft Windows 2000, Microsoft Windows XP
Description: This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Enhancements: The patch should resolve most cases of Unexpected Internal Error and/or Communications failures installed over newer scanner software.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging v.1.2 Update for the -unable to save file- error
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
306KB
File Name
col4575tu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to save a large number of scans in a row from hp photo and imaging. The error you may get is "An error occurred saving the images to the chosen file location." Then only a few of the images may actually be saved.
This software update is for following scanners:
4500 & 4570 series
5500 & 5550 series
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Turkish
Size Driver
859KB
File Name
col1832.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: Introduction:
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update to correct for errors when sending multi-page scans to PaperPort
Operating System
Windows 98-Me-2000-XP
Version
1.2
Language Driver
Turkish
Size Driver
193KB
File Name
col4096tu.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description:
This update a problem that will cause an error when sending a multi-page scan to PaperPort.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Turkish
Size Driver
112KB
File Name
col5377.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
457KB
File Name
col4574.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
7.3MB
File Name
col6596.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Turkish
Size Driver
94KB
File Name
col4549.exe
Observations
Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Turkish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Observations
Microsoft Windows XP
Description: This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Turkish
Size Driver
311KB
File Name
col9720.exe
Observations
Microsoft Windows XP
Description: This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Windows XP button handler Update for HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Turkish
Size Driver
127KB
File Name
col4425tu.exe
Observations
Microsoft Windows XP
Description: This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2300c
3500c / 3530c / 3570c / 3570cxi
4500c / 4500cxi / 4570c / 4570cxi
5500c / 5500cxi / 5550c / 5550cxi
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 4500c Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 32-64 bits
Version
1.1
Language Driver
Turkish
Size Driver
2.5MB
File Name
setup_basic_4500_5500.exe
Observations
Microsoft Windows Vista, Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: Recommended: Uninstall any previous software/driver for your scanner.
Description: This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Enhancements: Adds Windows Vista support
Adds 64-bit support
Access to Official Website Hewlett Packard
Welcome to the HelpDrivers, driver for printers.
Original files: In HelpDrivers, all drivers, manuals, BIOS, etc. are those originally provided by the official manufacturers. Click here to learn more
You can download by either clicking the 'Download' button. From the File Download window, verify that "Save" is selected and click OK.
Do not rename the file you're downloading, it may cause installation problems.