Available 302 files for Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Select Files
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Chinese Hong Kong
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Hong Kong
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Hong Kong
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Hong Kong
Size Driver
127KB
File Name
col4426tc.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Chinese Hong Kong
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Chinese Simplified
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Simplified
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Simplified
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Simplified
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
SOAR-301
Operating System
Windows 98-Me-2000-XP
Version
2.1
Language Driver
Chinese Simplified
Size Driver
223.3MB
File Name
sj3970.zip
Date
12 Jan 2004
Observations
China-SOAR-301
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
SOAR-CN-UST-13828
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
108KB
File Name
col5377.exe
Date
27 Apr 2004
Observations
SOAR-CN-UST-13828
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
SOAR-CN-UST-13857
Operating System
Windows 98-Me-2000-XP
Version
1
Language Driver
Chinese Simplified
Size Driver
5.9MB
File Name
sjpatch.zip
Date
27 Apr 2004
Observations
SOAR-CN-UST-13857
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Simplified
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Simplified
Size Driver
127KB
File Name
col4426sc.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Chinese Simplified
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical Update for Photo unloader crash HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
Chinese Simplified
Size Driver
296KB
File Name
hpinstantshare.exe
Date
25 Apr 2005
Observations
Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Chinese Simplified
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Chinese Traditional
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Chinese Traditional
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Traditional
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Chinese Traditional
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Chinese Traditional
Size Driver
127KB
File Name
col4426tc.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Chinese Traditional
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Chinese Traditional
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Chinese Traditional
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Czech
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Czech
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Czech
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Czech
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Czech
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Czech
Size Driver
127KB
File Name
col4426cz.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Czech
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Czech
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Czech
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Danish
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Danish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Danish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Danish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Danish
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Danish
Size Driver
127KB
File Name
col4426da.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Danish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Danish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Danish
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio 9.3.5 with Universal Binary Support
Operating System
Mac OS X
Version
9.3.5
Language Driver
Dutch
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio Includes Support for Mac OS X v10.3 v10.4 and v10.5 Leopard
Operating System
Mac OS X
Version
1.0
Language Driver
Dutch
Size Driver
170.1MB
File Name
col21844.dmg
Date
14 Mar 2008
Observations
This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Dutch
Size Driver
104.8MB
File Name
col10841a.dmg
Date
1 Aug 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Dutch
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Dutch
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Dutch
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Dutch
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Dutch
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Dutch
Size Driver
127KB
File Name
col4426du.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Dutch
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Dutch
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Dutch
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Photosmart Studio Includes Support for Mac OS X v10.3 v10.4 and v10.5 Leopard
Operating System
Mac OS X
Version
1.0
Language Driver
English
Size Driver
170.1MB
File Name
col21844.dmg
Date
14 Mar 2008
Observations
This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Software includes support for Mac OS X 10.4 Tiger
Operating System
Mac OS X
Version
8.4
Language Driver
English
Size Driver
104.8MB
File Name
col10841a.dmg
Date
1 Aug 2005
Observations
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Photosmart Studio 9.3.5 with Universal Binary Support for Mac OS X 10.3 and 10.4
Operating System
Mac OS X
Version
9.3.5
Language Driver
English
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Photo and Imaging software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
English
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of HP photo and imaging, v.2.2, for the HP scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Photo and imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Instant share button update for hp photo and imaging software v2.x - for s
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch fixes an error with HP photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer HP scanjet on the same system that had an older HP scanjet scanner which used earlier versions of HP photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of HP photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Photo and Imaging black and white mirror image error update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update fixes a problem when trying to create a mirror, or flip, a black and white image in HP photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for s that use hp photo and imaging software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update fixes a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of HP's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using HP director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
English
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system. This information can be especially helpful if you need telephone support for your HP scanjet scanner or photosmart camera product. Installing this utility before making a phone call to the HP Customer Care Center will help the agent assisting you, and may save valuable time.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that fixes an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
English
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Button handler update hp scanners using hp Photo and imaging software
Operating System
Windows XP
Version
1.0
Language Driver
English
Size Driver
127KB
File Name
col4426en.exe
Date
24 Sep 2003
Observations
This update fixes an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following HP scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The HP photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update for HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
English
Size Driver
296KB
File Name
hpinstantshare.exe
Date
25 Apr 2005
Observations
Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download now button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
English
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
English
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio Includes Support for Mac OS X v10.3 v10.4 and v10.5 Leopard
Operating System
Mac OS X
Version
1.0
Language Driver
English American
Size Driver
170.1MB
File Name
col21844.dmg
Date
14 Mar 2008
Observations
This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio 9.3.5 with Universal Binary Support
Operating System
Mac OS X
Version
9.3.5
Language Driver
English American
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
English American
Size Driver
104.8MB
File Name
col10841a.dmg
Date
1 Aug 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
English American
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
English American
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English American
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
English American
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
English American
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
English American
Size Driver
127KB
File Name
col4426en.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
English American
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical Update for Photo unloader crash HP Gallery and Instant Share failure
Operating System
Windows XP
Version
1.0.0.1
Language Driver
English American
Size Driver
296KB
File Name
hpinstantshare.exe
Date
25 Apr 2005
Observations
Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
English American
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
English American
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Finnish
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Finnish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Finnish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Finnish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Finnish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Finnish
Size Driver
127KB
File Name
col4426fi.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Finnish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Finnish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Finnish
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio 9.3.5 with Universal Binary Support
Operating System
Mac OS X
Version
9.3.5
Language Driver
French
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio Includes Support for Mac OS X v10.3 v10.4 and v10.5 Leopard
Operating System
Mac OS X
Version
1.0
Language Driver
French
Size Driver
170.1MB
File Name
col21844.dmg
Date
14 Mar 2008
Observations
This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
French
Size Driver
104.8MB
File Name
col10841a.dmg
Date
1 Aug 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
French
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
French
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
French
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
French
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
French
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
French
Size Driver
127KB
File Name
col4426fr.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
French
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
French
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
French
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio Includes Support for Mac OS X v10.3 v10.4 and v10.5 Leopard
Operating System
Mac OS X
Version
1.0
Language Driver
German
Size Driver
170.1MB
File Name
col21844.dmg
Date
14 Mar 2008
Observations
This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio 9.3.5 with Universal Binary Support
Operating System
Mac OS X
Version
9.3.5
Language Driver
German
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
German
Size Driver
104.8MB
File Name
col10841a.dmg
Date
1 Aug 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
German
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
German
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
German
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
German
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
German
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
German
Size Driver
127KB
File Name
col4426ge.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
German
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
German
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
German
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Greek
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Greek
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Greek
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Greek
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Greek
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Greek
Size Driver
127KB
File Name
col4426gr.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Greek
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Greek
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Greek
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Hungarian
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Hungarian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Hungarian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Hungarian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Hungarian
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Hungarian
Size Driver
127KB
File Name
col4426hu.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Hungarian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Hungarian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Hungarian
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio 9.3.5 with Universal Binary Support
Operating System
Mac OS X
Version
9.3.5
Language Driver
Italian
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio Includes Support for Mac OS X v10.3 v10.4 and v10.5 Leopard
Operating System
Mac OS X
Version
1.0
Language Driver
Italian
Size Driver
170.1MB
File Name
col21844.dmg
Date
14 Mar 2008
Observations
This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Italian
Size Driver
104.8MB
File Name
col10841a.dmg
Date
1 Aug 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Italian
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Italian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Italian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Italian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Italian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Italian
Size Driver
127KB
File Name
col4426it.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Italian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Italian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Italian
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Japanese
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Japanese
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Japanese
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Korean
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Korean
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Korean
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Korean
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Korean
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Korean
Size Driver
127KB
File Name
col4426ko.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Korean
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Korean
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Korean
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio 9.3.5 with Universal Binary Support
Operating System
Mac OS X
Version
9.3.5
Language Driver
Norwegian
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Norwegian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Norwegian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Norwegian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Norwegian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Norwegian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Norwegian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Norwegian
Size Driver
127KB
File Name
col4426no.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Norwegian
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Polish
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Polish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Polish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Polish
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Polish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Polish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Polish
Size Driver
127KB
File Name
col4426pi.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Polish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Polish
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Portuguese
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Portuguese
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Portuguese
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Portuguese
Size Driver
127KB
File Name
col4426pr.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Portuguese
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Portuguese
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Portuguese Brazilian
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Portuguese Brazilian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Portuguese Brazilian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Portuguese Brazilian
Size Driver
127KB
File Name
col4426pr.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Portuguese Brazilian
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Russian
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Russian
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Russian
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Russian
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Russian
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Russian
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Russian
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Russian
Size Driver
127KB
File Name
col4426ru.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Russian
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio Includes Support for Mac OS X v10.3 v10.4 and v10.5 Leopard
Operating System
Mac OS X
Version
1.0
Language Driver
Spanish
Size Driver
170.1MB
File Name
col21844.dmg
Date
14 Mar 2008
Observations
This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio 9.3.5 with Universal Binary Support
Operating System
Mac OS X
Version
9.3.5
Language Driver
Spanish
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Spanish
Size Driver
104.8MB
File Name
col10841a.dmg
Date
1 Aug 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Spanish
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Spanish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Spanish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Spanish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Spanish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Spanish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Spanish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Spanish
Size Driver
127KB
File Name
col4426sp.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Spanish
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio Includes Support for Mac OS X v10.3 v10.4 and v10.5 Leopard
Operating System
Mac OS X
Version
1.0
Language Driver
Swedish
Size Driver
170.1MB
File Name
col21844.dmg
Date
14 Mar 2008
Observations
This download is the full HP Photosmart Studio v9.6.9 for the HP Scanjet 3970, Scanjet 3690 and Scanjet 3670. This version of software provides full Universal Binary support and includes HP ScanPro v7.4.5
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Studio 9.3.5 with Universal Binary Support
Operating System
Mac OS X
Version
9.3.5
Language Driver
Swedish
Size Driver
66.6MB
File Name
col16498.dmg
Date
10 Oct 2006
Observations
This download is the full HP Photosmart software (V 9.3.5) for the HP Scanjet 2400, Scanjet 3670, Scanjet 3690, Scanjet 3970, and Scanjet 4070. This version of software provides full Universal Binary support and includes HP Scan Pro 7.1.8.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Software includes support
Operating System
Mac OS X
Version
8.4
Language Driver
Swedish
Size Driver
104.8MB
File Name
col10841a.dmg
Date
1 Aug 2005
Observations
System Requirements
Software roll to address issues with the current software and compatibility with Mac OS X 10.4 (Tiger) for the Scanjet 3970 series of Scanjet scanners v.8.4
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Swedish
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Swedish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Swedish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Swedish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Swedish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Swedish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for HP Instant Share application error after installing Windows XP Service Pack 2
Operating System
Windows XP
Version
1.0.1.0
Language Driver
Swedish
Size Driver
311KB
File Name
col9720.exe
Date
18 Jan 2005
Observations
This patch will resolve an Instant Share Application error on Windows XP systems that have Service Pack 2 installed.
Once the file is downloaded, double-click the file, and it will automatically decompress and execute.
It will place the patch files in the C:\Temp\ISPatch directory. Once the update has been installed, the C:\Temp\ISPatch directory can safely be deleted.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Swedish
Size Driver
127KB
File Name
col4426sw.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Swedish
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software
Operating System
Windows 2000-XP
Version
2.2
Language Driver
Turkish
Size Driver
209.1MB
File Name
col4309.exe
Date
2 Sep 2003
Observations
This is the complete download of hp photo and imaging, v.2.2, for the hp scanjet 3970 scanner. This software does not contain any third party applications.
NOTE: This is an extremely large file (over 200mb) that may take many hours to download.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Image Zone Photo and Imaging Unexpected Internal Error and Communications Failure Patch
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
442KB
File Name
col10862.exe
Date
9 Aug 2005
Observations
This patch will resolve "Unexpected Internal Errors" and some "Communications Failure" errors that may occur when there are mutiple versions of HP Image Zone and/or Photo and Imaging software on your system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP System Diagnostics Utility
Operating System
Windows 98-Me-2000-XP
Version
1.5
Language Utilities
Turkish
Size Driver
859KB
File Name
col1832.exe
Date
27 Feb 2004
Observations
The HP system diagnostics utility gathers and displays information about your Windows based system.
This is an updated utility and replaces the previous diagnostic utility, version 1.3 (part number sj640).
HP System Diagnostics Utility gathers and displays information on:
Current Operating system.
Available system resources.
List of devices on system and their status.
Running applications.
Details on installed imaging software.
The log file you create can be automatically attached to an e-mail.
You can update drivers in the O/S's that support that feature, and delete devices without opening Control Panel.
Features added with version 1.5:
Now supports HP image zone on newer HP digital imaging products.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
instant share button Update for HP Photo and Imaging Software v2.x
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
154KB
File Name
col4128.exe
Date
23 Jul 2003
Observations
This patch an error with hp photo and imaging, versions 2.1 and higher, which keeps the instant share button from working.
This problem will happen after loading a newer hp scanjet on the same system that had an older hp scanjet scanner which used earlier versions of hp photo and imaging software (any 1.x version).
You only need to install this software update if you've had previous versions of hp photo and imaging loaded on your computer and are having problems using the instant share button.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Update for Microsoft Office 2003 that use HP Photo and Imaging versions 1.x or 2.x
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Turkish
Size Driver
112KB
File Name
col5377.exe
Date
14 Oct 2004
Observations
This update will add Word 2003 and PowerPoint 2003 as selections in the "send to" list in HP's Photo and Imaging Scanning Software.
This is an updated version of the patch that an issue that causes an invalid "administrative rights" error on some systems during install.
Unless you have Microsoft Office 2003, you do not need to install this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging Software Update when saving multiple pages to a PDF file
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
7.3MB
File Name
col6596.exe
Date
6 May 2004
Observations
This update resolves a problem which causes an internal error when trying to save a multi-page scan to the PDF file format.
The problem may only happen intermittently and may depend on the total number and type of pages scanned.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
HP Photo and Imaging black and white mirror image error Update
Operating System
Windows 98-Me-2000-XP
Version
1.0
Language Driver
Turkish
Size Driver
457KB
File Name
col4574.exe
Date
21 Oct 2003
Observations
This update a problem when trying to create a mirror, or flip, a black and white image in hp photo and imaging.
The problems vary but always include application errors, with or without an error dialog. Other reported problems include failure to mirror the image, black areas in the image, and scanner communication loss.
This software update is for the following scanners:
3970
4500 series
5500 series
8200 series
After the installation completes, please reboot if prompted to do so.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Acrobat 6.0 TWAIN update for use HP Photo and Imaging Software
Operating System
Windows 98-Me-2000-XP
Version
1.1
Language Driver
Turkish
Size Driver
94KB
File Name
col4549.exe
Date
26 Mar 2004
Observations
This update a problem when trying to TWAIN from one of the "full" versions of Adobe Acrobat 6.0:
Acrobat Professional 6.0
Acrobat Standard 6.0
Acrobat Elements 6.0.
This is a new version which replaces the version released on 10/16/03. This revised update better supports newer versions of hp's photo and imaging software.
Previous versions of Acrobat (v. 5.x and earlier) are not affected.
When trying to TWAIN from Acrobat 6.0 (
If you cancel out of the dialog, the scan proceeds normally. If you insert the CD and click "OK", problems such as system hangs or "Scanner not found" messages may occur. The defect may only show up randomly.
The exact text of the errors and the severity of related system problems vary from scanner to scanner.
If you don't have one of the full versions of Adobe Acrobat 6.0, you do not need this update. This problem does not affect scans using hp director even when Acrobat 6 is installed on the system.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Critical update to resolve an issue with HP Director after installing Internet Explorer 7
Operating System
Windows XP
Version
1.0.0.0
Language Driver
Turkish
Size Driver
926KB
File Name
cit207355-hpcom-patch-v8.exe
Date
13 Feb 2007
Observations
This update restores missing icons and contents of HP Director screens which may not function properly after upgrading to Microsoft Internet Explorer 7.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Windows XP button handler Update HP scanners using HP Photo and Imaging Software
Operating System
Windows XP
Version
1.0
Language Driver
Turkish
Size Driver
127KB
File Name
col4426tu.exe
Date
24 Sep 2003
Observations
This update an issue which causes the buttons to not work on some scanners on Windows XP.
This software is for the following hp scanjets:
2400
3670 / 3670v
3690
3970
4600
4670
5530 photosmart
8200c / 8250c / 8290c
The hp photo and imaging software must be installed prior to installing this software. Please follow all directions during installation of this update.
Company
Hewlett Packard
Categories
Scanners
Model
Hewlett Packard HP Scanjet 3970 Digital Flatbed Scanner
Description
Basic Feature Driver
Operating System
Windows XP 64 bits-Vista 64 bits
Version
1.1
Language Driver
Turkish
Size Driver
2.6MB
File Name
setup_basic_3970.exe
Date
1 Mar 2007
Observations
System Requirements
This is the minimum driver required for basic WIA functionality. This driver enables scanning with the Windows Photo Gallery on Windows Vista or the Scanner and Camera Wizard on Windows XP. Scanning can also be done with a variety of 3rd party scanner enabled applications.
You might find that some features are no longer available when using this basic driver. We are sorry to inform you that a full feature driver for Windows Vista or Windows XP Professional x64 Edition will not be available for your HP product in the future. You can upgrade to an HP product that is fully compatible with Windows Vista or Windows XP Professional x64 Edition if additional features are necessary.
Access to Official Website Hewlett Packard
Welcome to the HelpDrivers, driver for printers.
Original files: In HelpDrivers, all drivers, manuals, BIOS, etc. are those originally provided by the official manufacturers. Click here to learn more
You can download by either clicking the 'Download' button. From the File Download window, verify that "Save" is selected and click OK.
Do not rename the file you're downloading, it may cause installation problems.