Hewlett Packard HP Scanjet 6350c Scanner
USB Connectivity Firmware Update
This update resolves a problem where the scanner cannot be detected while connected via USB to Windows 2000 or Windows XP systems, but works fine over an alternate interface, such as SCSI or parallel.
This update will only run on Windows 2000 and Windows XP systems.
NOTE: It is important to restart the computer after you install this update.
WITH THIS UPDATE:
If the scanner still is not found after installing the update and restarting Windows, unplug the scanner's USB and power cables. Wait twenty seconds and then plug them back in.
You may have to also remove the scanner from Device Manager if it is found as an "Unknown Device" by Windows.
Instructions on how to remove a HP Scanjet scanner and/or Unknown Device from Device Manager in Windows 2000 or Windows XP:
In Windows XP, Click Start, right-click My Computer, then Properties .
a. In Windows 2000, find the My Computer Icon on the Desktop, right click on My Computer, then Properties.
The System Properties box will appear.
Click the Hardware tab and Device Manager.
Click the plus sign (+) next to Imaging Devices. A drop down menu will appear.
Highlight the entry for the HP Scanjet scanner and/or Unknown Device then click Remove.
Click OK to remove the device.
Close Device Manager and the System Properties windows.
To download: Choose the file you want to download to your system. With your mouse, click on the file. In the 'save as' dialogue, you will be prompted to select the folder (subdirectory) where you want the file downloaded. Once the file is downloaded, double-click on the file, the software will decompress and then install automatically.
Please restart your system after the update is finished installing.
Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 105.11k