Hewlett Packard HP Deskjet 5850 Color Inkjet > Download Drivers and Utilities


246 files availables for HP Deskjet 5850 Color Inkjet
30 files availables in English for HP Deskjet 5850 Color Inkjet

Select another language here :

Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Driver for OS 9.1 - 9.2.2 Classic
Operating Systems
Mac OS 9
Language Driver
English
Version Driver
6.4
Size Driver
20Mb
File Name
os_9_hp_inkjet_installer.sit
Info
Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. For use with Mac OS 9.1, 9.2.x, and Mac OS X Classic, though hp recommends that you install it within Mac OS 9.x, and not in Mac OS X Classic. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
Download the driver.
Uncompress the file with Stuffit Expander
Launch the "OS 9 HP Inkjet Installer" program, and follow the on-screen instructions



Operating system(s): Mac OS 9
Download file size: 20.07M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Mac deskjet driver v. 6.1.1 for OS 9.1 - 9.2.2 Classic
Operating Systems
Mac OS 9
Language Driver
English
Version Driver
6.1.1
Size Driver
20Mb
File Name
hp_deskjet_5850_os_9_driver.sit
Info
Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.
It is for use with Mac OS 9.1, 9.2.x, and Mac OS X Classic, though hp recommends that you install it within Mac OS 9.x, and not in Mac OS X Classic.
The downloadable file includes a driver installer, which also installs the newest deskjet printer utility and network configuration utility.
Download the driver.
Uncompress the file with Stuffit Expander
Launch the "hp inkjet installer" program, and follow the on-screen instructions



Operating system(s): Mac OS 9
Download file size: 20.06M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Mac deskjet Driver for OS 9.1 9.2.2 - Classic
Operating Systems
Mac OS 9
Language Driver
English American
Version Driver
6.4
Size Driver
20Mb
File Name
os_9_hp_inkjet_installer.sit
Info
Mac OS 9
Description: Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. For use with Mac OS 9.1, 9.2.x, and Mac OS X Classic, though hp recommends that you install it within Mac OS 9.x, and not in Mac OS X Classic. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
Download the driver
Uncompress the file with Stuffit Expander
Launch the "OS 9 HP Inkjet Installer" program, and follow the on-screen instructions
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Mac deskjet Driver v. 6.1.1 for OS 9.1 9.2.2 - Classic
Operating Systems
Mac OS 9
Language Driver
English American
Version Driver
6.1.1
Size Driver
20Mb
File Name
hp_deskjet_5850_os_9_driver.sit
Info
Mac OS 9
Description: Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.
It is for use with Mac OS 9.1, 9.2.x, and Mac OS X Classic, though hp recommends that you install it within Mac OS 9.x, and not in Mac OS X Classic.
The downloadable file includes a driver installer, which also installs the newest deskjet printer utility and network configuration utility.
Download the driver
Uncompress the file with Stuffit Expander
Launch the "hp inkjet installer" program, and follow the on-screen instructions
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Inkjet Driver Universal Binary
Operating Systems
Mac OS X
Language Driver
English American
Version Driver
3.3
Size Driver
24.2Mb
File Name
osxhpinkjetinstallerb.dmg
Info
Mac OS X
System requirements: Mac OS X v10.2.8, v10.3, v10.4
Description: This download package contains an updated HP Inkjet printer driver in new Universal Binary format. Full printing support for Mac OS X v10.2.8, v10.3, v10.4 PPC and Intel processor Macs is included with this download.

Note: this v3.3 driver is built-in to Mac OS X v10.4 shipping with new Intel core processor Macs.

Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Software for Mac OS X
Operating Systems
Mac OS X
Language Driver
English American
Version Driver
2.7.1
Size Driver
38.8Mb
File Name
osxhpinkjetinstaller.dmg
Info
Mac OS X
System requirements: It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver.
It is also recommended that you quit open applications before installing this driver.

Description: This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It supports Deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.

It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X.

The downloadable file includes a driver installer, which also installs the newest Deskjet printer utility.
Enhancements: Original Software/Drivers

Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Driver for Mac OS X v.10.1.5 OS X v.10.2.x OS X v.10.3
Operating Systems
Mac OS X
Language Driver
English American
Version Driver
2.3.1
Size Driver
35.8Mb
File Name
hp_deskjet_5850_os_x_web_installer.dmg
Info
Mac OS X
Description: It is for use with Mac OS X v.10.1.5, v.10.2.x, and OS X v.10.3, although HP recommends that you update to the latest version of Mac OS X. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility, and the Network Setup Utility.
This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It is recommended that you delete the existing printer (print queue) from the Print Center (Jaguar) or Printer Setup Utility (Panther) prior to installing this driver. It is also recommended that you quit open applications before installing this driver.
Download the driver
Mount the disk image by double clicking on it.
Launch the "HP Deskjet 5850 OS X Installer" program, and follow the on-screen instructions
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
DeskJet Software for Mac OS X
Operating Systems
Mac OS X
Language Driver
English
Version Driver
2.7.1
Size Driver
38.8Mb
File Name
osxhpinkjetinstaller.dmg
Info
Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.
It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver. It is also recommended that you quit open applications before installing this driver.

Download the driver.
Mount the disk image by double clicking on it.
Launch the "OS X HP Inkjet Installer" program, and follow the on-screen instructions


Operating system(s): Mac OS X
Download file size: 77.78M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Inkjet Driver Universal Binary
Operating Systems
Mac OS X
Language Driver
English
Version Driver
3.3
Size Driver
24.2Mb
File Name
osxhpinkjetinstallerb.dmg
Info
This download package contains an updated HP Inkjet printer driver in new Universal Binary format. Full printing support for Mac OS X v10.2.8, v10.3, v10.4 PPC and Intel processor Macs is included with this download.

Note: this v3.3 driver is built-in to Mac OS X v10.4 shipping with new Intel core processor Macs.


Operating system(s): Mac OS X
Download file size: 24.23M

Mac OS X v10.2.8, v10.3, v10.4

Installation Instructions

Run the installer application and follow the on-screen instructions.
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Driver for Mac OS X v.10.1.5 OS X v.10.2.x OS X v.10.3
Operating Systems
Mac OS X
Language Driver
English
Version Driver
2.3.1
Size Driver
35.8Mb
File Name
hp_deskjet_5850_os_x_web_installer.dmg
Info
It is for use with Mac OS X v.10.1.5, v.10.2.x, and OS X v.10.3, although HP recommends that you update to the latest version of Mac OS X. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility, and the Network Setup Utility.
This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It is recommended that you delete the existing printer (print queue) from the Print Center (Jaguar) or Printer Setup Utility (Panther) prior to installing this driver. It is also recommended that you quit open applications before installing this driver.
Download the driver.
Mount the disk image by double clicking on it.
Launch the "HP Deskjet 5850 OS X Installer" program, and follow the on-screen instructions



Operating system(s): Mac OS X
Download file size: 35.85M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
basic feature Software and Driver
Operating Systems
Windows 2000-XP
Language Driver
English American
Version Driver
9.3.4.0
Size Driver
7.5Mb
File Name
5800_enu_win2k_xpinfu.exe
Info
Microsoft Windows 2000, Microsoft Windows XP
Description: This update 2 issues:
1. For XP users installation and printing may fail if the default XP firewall is on.
2. Installation fails if a 2-byte character for the customer name is entered.
WARNING: If you are using Windows 2000 with any firewall or Windows XP with a 3rd party firewall you may experience the following 2 issues:
Note: Windows XP users with the built-in Internet Connection Firewall may ignore this warning.
1. During the software installation, the HP Deskjet 5850 network installer fails to locate the printer on the network. The error message, "Setup was unable to detect any printers on the network" appears. To prevent this issue from occurring, you must temporarily disable your firewall before you install the HP Deskjet 5850 printer software.
Consult the documentation that came with your firewall for help in disabling it. Some firewalls may require further configuration after printer installation in order for the printer to be made available on the network.
Whenever the firewall is disabled, HP strongly recommends that the following items be installed on your computer:
A hardware device that provides firewall protection between the Internet and your computer, such as a gateway

An up-to-date antivirus software program
For maximum virus protection while the firewall is disabled, disconnect your router from the Internet. Once the printer is installed, reconnect your router to the Internet.
Some computers have multiple network connections (such as, one connection for a local area network, and another connection for a wireless network). Disable each network connection's firewall.
2. After the software installation, if the IP address of the HP Deskjet 5850 changes, the computer loses communication with the printer, and the printer stops printing. In home environments, the printer IP address might change if your computer and network router are turned off for an extended period of time. To prevent the printer IP address from changing, you can configure the HP Deskjet 5850 with a static IP address.
Network Installation:
Before installing the printer software on a networked computer, verify the following:
The printer is set up and powered on.
The ethernet hub or router is powered on and functioning properly.
All computers on the network are powered on and connected to the network.
The printer is connected to the ethernet network.
You have printed out a DJ5800 network configuration page.
To print out a network configuration page, press the Cancel (X) button on the front of the printer for 1 second and the release it
Your PC can communicate with the deskjet 5800.
Open a DOS box
Enter: Ping printer IP address . The IP address is on the network configuration page
NOTE: If the printer was previously installed on a computer with a USB cable, disconnect the USB cable from the printer during network printer software installation. Use the downloaded printer software and follow the instructions below to install the ethernet version of the printer driver
Install the Printer Software on a networked computer:
Create a new folder on the hard drive, such as c:\dj5800, before downloading the printer driver.
Download the driver to the newly created c:\dj5800 folder.
Double-click on the downloaded printer software to extract the files.
click Start > Settings > Printers.
click Add Printer and then click Next > on the Welcome to the Add Printer Wizard screen.
Select Local printer in the Local or Network Printer dialog box.
Make sure Automatically detect and install my Plug and Play printer is NOT selected . Click Next >.
Select Create a new port.
In the Type of Port box, scroll to HP Standard TCP/IP Port and then click Next.
Click Next > on the Welcome to the Add Standard TCP/IP Printer Port Wizard screen.
Enter the printer's IP address in "Enter Name or IP Address" field . Click Next.
If necessary, on the Device Type Screen , select Standard and scroll to Hewlett Packard Jet Direct. Click Next>.
Click Finish on the Completing the Add Standard TCP/IP Printer Port Wizard screen.
Click Have Disk in the Add Printer Wizard screen.
Browse to the dj5800 folder.
Open the 3 letter language folder. The folder name you see depends on the language of the downloaded driver. For example, if you download the English driver you will see dj5800/enu.
Open the drivers folder.
Open the win2k_xp folder.
highlight hpf5800k.inf and click the Open button.
Click OK and follow the onscreen instructions to complete the installation.
blockquote>
USB Installation:
Caution! The printer's USB cable must be unplugged before proceeding!
Do not plug USB cable in until instructed to do so by the installation software!
Create a new folder on the hard drive before downloading the printer driver. Suggestion: "c:\dj5800"
Download the driver to the newly created c:\dj5800 folder
.
Open the c:\dj5800 folder and double-click the downloaded "exe" file to extract the driver files.
Note: The driver file extraction process will create a series of folders under the c:\dj5800 folder. Under the "C:\dj5800\5800" folder, a three letter language folder will be displayed which corresponds with the driver language that you downloaded. For example, the English driver (5800_enu_win2k_xpinfu.exe) contains a folder named "enu". This folder was created during the extraction process after double-clicking on the downloaded "exe" file.
Connect the USB cable from the PC to the printer.
A Hardware Wizard screen appears, click "Cancel".
Note: If the Hardware wizard does not appear, continue to the next step.
From Windows, click "Start", "Settings", "Printers".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer", uncheck "Automatically detect and install my Plug and Play printer", and click "Next".
Select "USB" Port and click "Next".
In the next window, click
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Full Feature Software and Driver
Operating Systems
Windows 2000-XP
Language Driver
English American
Version Driver
9.3.4.0
Size Driver
26.9Mb
File Name
5800_enu_win2k_xp.exe
Info
Microsoft Windows 2000, Microsoft Windows XP
Description: This update 2 issues:
1. For XP users installation and printing may fail if the default XP firewall is on.
2. Installation fails if a 2-byte character for the customer name is entered.
WARNING: If you are using Windows 2000 with any firewall or Windows XP with a 3rd party firewall you may experience the following 2 issues:
Note: Windows XP users with the built-in Internet Connection Firewall may ignore this warning.
1. During the software installation, the HP Deskjet 5850 network installer fails to locate the printer on the network. The error message, "Setup was unable to detect any printers on the network" appears. To prevent this issue from occurring, you must temporarily disable your firewall before you install the HP Deskjet 5850 printer software.
Consult the documentation that came with your firewall for help in disabling it. Some firewalls may require further configuration after printer installation in order for the printer to be made available on the network.
Whenever the firewall is disabled, HP strongly recommends that the following items be installed on your computer:
A hardware device that provides firewall protection between the Internet and your computer, such as a gateway

An up-to-date antivirus software program
For maximum virus protection while the firewall is disabled, disconnect your router from the Internet. Once the printer is installed, reconnect your router to the Internet.
Some computers have multiple network connections (such as, one connection for a local area network, and another connection for a wireless network). Disable each network connection's firewall.
2. After the software installation, if the IP address of the HP Deskjet 5850 changes, the computer loses communication with the printer, and the printer stops printing. In home environments, the printer IP address might change if your computer and network router are turned off for an extended period of time. To prevent the printer IP address from changing, you can configure the HP Deskjet 5850 with a static IP address.
Printer driver installation
Install the driver by following the instructions below:
If you are using Windows 2000 with any firewall or Windows XP with a 3rd party firewall close all virus protection programs that are running on the computer (see above warning) .
Create a directory on your hard drive c:\dj5800
Download the dj5800 printer driver to the c:\dj5800 directory.
Open the c:\dj5800 folder and double-click on the downloaded "exe" file. Once the files are loaded you will see the Welcome to the hp deskjet 5800 series Setup Wizard screen . If you see this screen proceed with step 7. If this screen does not display, continue with the next steps 4-5 to manually open the screen.
Double-click the c:\dj5800 folder to open it.
Double-click setup.exe.
Follow the directions on your screen.
Installation problems
Close all virus protection programs that are running on the computer.
Uninstall the printer software:
Insert the HP printer software CD-ROM into the CD-ROM drive.
Click Start, then click Run. The Run dialog box will appear.
Click Browse.
Select SETUP.EXE on the CD-ROM drive, and click Open.
The SETUP.EXE file will appear in the Run dialog box. Click OK.
Click Remove printer software, and follow the instructions on the screen.
If, when reinstalling, problems with the installation continue, call an authorized HP dealer or an HP Customer Care representative.
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Essential Software for Photo Editing Printing and Sharing
Operating Systems
Windows 2000-XP
Language Driver
English American
Version Driver
1.12.0.46
Size Driver
6.1Mb
File Name
hppse1.12.0.46enu.exe
Info
Microsoft Windows 2000, Microsoft Windows XP
Description: With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.

Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
basic feature software-driver
Operating Systems
Windows 2000-XP
Language Driver
English
Version Driver
9.3.4.0
Size Driver
7.5Mb
File Name
5800_enu_win2k_xpinfu.exe
Info
This update 2 issues:
1. For XP users ? installation and printing may fail if the default XP firewall is on.
2. Installation fails if a 2-byte character for the customer name is entered.
WARNING: If you are using Windows 2000 with any firewall or Windows XP with a 3rd party firewall you may experience the following 2 issues:
Note: Windows XP users with the built-in Internet Connection Firewall may ignore this warning.
1. During the software installation, the HP Deskjet 5850 network installer fails to locate the printer on the network. The error message, "Setup was unable to detect any printers on the network" appears. To prevent this issue from occurring, you must temporarily disable your firewall before you install the HP Deskjet 5850 printer software.
Consult the documentation that came with your firewall for help in disabling it. Some firewalls may require further configuration after printer installation in order for the printer to be made available on the network.
Whenever the firewall is disabled, HP strongly recommends that the following items be installed on your computer:
A hardware device that provides firewall protection between the Internet and your computer, such as a gateway

An up-to-date antivirus software program
For maximum virus protection while the firewall is disabled, disconnect your router from the Internet. Once the printer is installed, reconnect your router to the Internet.
Some computers have multiple network connections (such as, one connection for a local area network, and another connection for a wireless network). Disable each network connection's firewall.
2. After the software installation, if the IP address of the HP Deskjet 5850 changes, the computer loses communication with the printer, and the printer stops printing. In home environments, the printer IP address might change if your computer and network router are turned off for an extended period of time. To prevent the printer IP address from changing, you can configure the HP Deskjet 5850 with a static IP address.
Network Installation:
Before installing the printer software on a networked computer, verify the following:
The printer is set up and powered on.
The ethernet hub or router is powered on and functioning properly.
All computers on the network are powered on and connected to the network.
The printer is connected to the ethernet network.
You have printed out a DJ5800 network configuration page.
To print out a network configuration page, press the Cancel (X) button on the front of the printer for 1 second and the release it
Your PC can communicate with the deskjet 5800.
Open a DOS box
Enter: Ping printer IP address . The IP address is on the network configuration page
NOTE: If the printer was previously installed on a computer with a USB cable, disconnect the USB cable from the printer during network printer software installation. Use the downloaded printer software and follow the instructions below to install the ethernet version of the printer driver
Install the Printer Software on a networked computer:
Create a new folder on the hard drive, such as c:\dj5800, before downloading the printer driver.
Download the driver to the newly created c:\dj5800 folder.
Double-click on the downloaded printer software to extract the files.
click Start > Settings > Printers.
click Add Printer and then click Next > on the Welcome to the Add Printer Wizard screen.
Select Local printer in the Local or Network Printer dialog box.
Make sure Automatically detect and install my Plug and Play printer is NOT selected . Click Next >.
Select Create a new port.
In the Type of Port box, scroll to HP Standard TCP/IP Port and then click Next.
Click Next > on the Welcome to the Add Standard TCP/IP Printer Port Wizard screen.
Enter the printer's IP address in "Enter Name or IP Address" field . Click Next.
If necessary, on the Device Type Screen , select Standard and scroll to Hewlett Packard Jet Direct. Click Next>.
Click Finish on the Completing the Add Standard TCP/IP Printer Port Wizard screen.
Click Have Disk in the Add Printer Wizard screen.
Browse to the dj5800 folder.
Open the 3 letter language folder. The folder name you see depends on the language of the downloaded driver. For example, if you download the English driver you will see dj5800/enu.
Open the drivers folder.
Open the win2k_xp folder.
highlight hpf5800k.inf and click the Open button.
Click OK and follow the onscreen instructions to complete the installation.

USB Installation:
Caution! The printer's USB cable must be unplugged before proceeding!
Do not plug USB cable in until instructed to do so by the installation software!
Create a new folder on the hard drive before downloading the printer driver. Suggestion: "c:\dj5800"
Download the driver to the newly created c:\dj5800 folder
.
Open the c:\dj5800 folder and double-click the downloaded "exe" file to extract the driver files.
Note: The driver file extraction process will create a series of folders under the c:\dj5800 folder. Under the "C:\dj5800\5800" folder, a three letter language folder will be displayed which corresponds with the driver language that you downloaded. For example, the English driver (5800_enu_win2k_xpinfu.exe) contains a folder named "enu". This folder was created during the extraction process after double-clicking on the downloaded "exe" file.
Connect the USB cable from the PC to the printer.
A Hardware Wizard screen appears, click "Cancel".
Note: If the Hardware wizard does not appear, continue to the next step.
From Windows, click "Start", "Settings", "Printers".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer", uncheck "Automatically detect and install my Plug and Play printer", and click "Next".
Select "USB" Port and click "Next".
In the next window, click the "Have Disk" button.
Note: For the next step, the three letters in
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Full Feature software-driver
Operating Systems
Windows 2000-XP
Language Driver
English
Version Driver
9.3.4.0
Size Driver
26.9Mb
File Name
5800_enu_win2k_xp.exe
Info
This update 2 issues:
1. For XP users ? installation and printing may fail if the default XP firewall is on.
2. Installation fails if a 2-byte character for the customer name is entered.
WARNING: If you are using Windows 2000 with any firewall or Windows XP with a 3rd party firewall you may experience the following 2 issues:
Note: Windows XP users with the built-in Internet Connection Firewall may ignore this warning.
1. During the software installation, the HP Deskjet 5850 network installer fails to locate the printer on the network. The error message, "Setup was unable to detect any printers on the network" appears. To prevent this issue from occurring, you must temporarily disable your firewall before you install the HP Deskjet 5850 printer software.
Consult the documentation that came with your firewall for help in disabling it. Some firewalls may require further configuration after printer installation in order for the printer to be made available on the network.
Whenever the firewall is disabled, HP strongly recommends that the following items be installed on your computer:
A hardware device that provides firewall protection between the Internet and your computer, such as a gateway

An up-to-date antivirus software program
For maximum virus protection while the firewall is disabled, disconnect your router from the Internet. Once the printer is installed, reconnect your router to the Internet.
Some computers have multiple network connections (such as, one connection for a local area network, and another connection for a wireless network). Disable each network connection's firewall.
2. After the software installation, if the IP address of the HP Deskjet 5850 changes, the computer loses communication with the printer, and the printer stops printing. In home environments, the printer IP address might change if your computer and network router are turned off for an extended period of time. To prevent the printer IP address from changing, you can configure the HP Deskjet 5850 with a static IP address.
Printer driver installation
Install the driver by following the instructions below:
If you are using Windows 2000 with any firewall or Windows XP with a 3rd party firewall close all virus protection programs that are running on the computer (see above warning) .
Create a directory on your hard drive c:\dj5800
Download the dj5800 printer driver to the c:\dj5800 directory.
Open the c:\dj5800 folder and double-click on the downloaded "exe" file. Once the files are loaded you will see the Welcome to the hp deskjet 5800 series Setup Wizard screen . If you see this screen proceed with step 7. If this screen does not display, continue with the next steps 4-5 to manually open the screen.
Double-click the c:\dj5800 folder to open it.
Double-click setup.exe.
Follow the directions on your screen.
Installation problems
Close all virus protection programs that are running on the computer.
Uninstall the printer software:
Insert the HP printer software CD-ROM into the CD-ROM drive.
Click Start, then click Run. The Run dialog box will appear.
Click Browse.
Select SETUP.EXE on the CD-ROM drive, and click Open.
The SETUP.EXE file will appear in the Run dialog box. Click OK.
Click Remove printer software, and follow the instructions on the screen.
If, when reinstalling, problems with the installation continue, call an authorized HP dealer or an HP Customer Care representative.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 26.94M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Drivers
Operating Systems
Windows 2000-XP
Language Driver
English
Version Driver
1.12.0.46
Size Driver
6.1Mb
File Name
hppse1.12.0.46enu.exe
Info
With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 6.19M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Printing Diagnostic Utility
Operating Systems
Windows 2000-XP-Vista
Language Utilities
English
Version Utilities
1.1
Size Utilities
626Kb
File Name
ijs_pdu0101_nn_w32_u_ww.exe
Info
The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.

Installation Instructions

1. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
HP Printing Diagnostic Utility
Operating Systems
Windows 2000-XP-Vista
Language Utilities
English American
Version Utilities
1.1
Size Utilities
626Kb
File Name
ijs_pdu0101_nn_w32_u_ww.exe
Info
Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
System requirements: This utility will only support USB connected printers.
Description: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.
Enhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

Connection Issue: The utility will check that the selected printer is connected and powered.

Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.

Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Drivers
Operating Systems
Windows 98-98Se-Me
Language Driver
English
Version Driver
1.9.1.3-2
Size Driver
5.3Mb
File Name
hppse1.9.1.3-2enu.exe
Info
With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.


Operating system(s): Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Download file size: 5.39M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Essential Software for Photo Editing Printing and Sharing
Operating Systems
Windows 98-98Se-Me
Language Driver
English American
Version Driver
1.9.1.3-2
Size Driver
5.3Mb
File Name
hppse1.9.1.3-2enu.exe
Info
Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Description: With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.

Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
basic feature Software and Driver
Operating Systems
Windows NT4
Language Driver
English American
Version Driver
9.3.4.0
Size Driver
7.4Mb
File Name
5800_enu_win_ntinfu.exe
Info
Microsoft Windows NT 4.0
Description: This update 2 issues:
1. For XP users installation and printing may fail if the default XP firewall is on.
2. Installation fails if a 2-byte character for the customer name is entered.
Network Installation:
Note: These directions were written for a Windows XP system and may vary with your operating system.
Before installing the printer software on a networked computer, verify the following:
All virus scanning software is disabled.
The printer is set up and powered on.
The ethernet hub or router is powered on and functioning properly.
All computers on the network are powered on and connected to the network.
The printer is connected to the ethernet network.
You have printed out a DJ5800 network configuration page.
To print out a network configuration page, press the Cancel (X) button on the front of the printer for 1 second and the release it
Your PC can communicate with the deskjet 5800.
Open a DOS box
Enter: Ping printer IP address . The IP address is on the network configuration page
NOTE: If the printer was previously installed on a computer with a USB cable, disconnect the USB cable from the printer during network printer software installation. Use the downloaded printer software and follow the instructions below to install the ethernet version of the printer driver
Install the Printer Software on a networked computer:
Create a new folder on the hard drive, such as c:\dj5800, before downloading the printer driver.
Download the driver to the newly created c:\dj5800 folder.
Double-click on the downloaded printer software to extract the files.
click Start > Settings > Printers.
click Add Printer and then click Next > on the Welcome to the Add Printer Wizard screen.
Select Local printer in the Local or Network Printer dialog box.
Make sure Automatically detect and install my Plug and Play printer is NOT selected . Click Next >.
Select Create a new port.
In the Type of Port box, scroll to HP Standard TCP/IP Port and then click Next.
Click Next > on the Welcome to the Add Standard TCP/IP Printer Port Wizard screen.
Enter the printer's IP address in "Enter Name or IP Address" field . Click Next.
If necessary, on the Device Type Screen , select Standard and scroll to Hewlett Packard Jet Direct. Click Next>.
Click Finish on the Completing the Add Standard TCP/IP Printer Port Wizard screen.
Click Have Disk in the Add Printer Wizard screen.
Browse to the dj5800 folder.
Open the 3 letter language folder. The folder name you see depends on the language of the downloaded driver. For example, if you download the English driver you will see dj5800/enu.
Open the drivers folder.
Open the win_nt folder.
highlight hpf5800k.inf and click the Open button.
Click OK and follow the onscreen instructions to complete the installation.
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Full Feature Software and Driver
Operating Systems
Windows NT4
Language Driver
English American
Version Driver
9.3.4.0
Size Driver
26.7Mb
File Name
5800_enu_win_nt.exe
Info
Microsoft Windows NT 4.0
Description: This update 2 issues:
1. For XP users installation and printing may fail if the default XP firewall is on.
2. Installation fails if a 2-byte character for the customer name is entered.
Temporarily disable software firewall before installing the printer
If your computer has a software firewall enabled, you must temporarily disable the firewall in order to install the printer on a wired or wireless network. If you do not disable the firewall, the computer will not discover the printer on the network, and the installation will fail. Connecting to the printer with a USB cable does not require disabling firewalls.
For maximum virus protection while the firewall is disabled, disconnect your router from the Internet. Once the printer is installed, you can reconnect your router to the Internet.
If a firewall is enabled on a networked computer the following two issues can occur:
During the software installation, the HP Deskjet 5850 network installer fails to locate the printer on the network. The error message, "Setup was unable to detect any printers on the network" appears. To prevent this issue from occurring, you need to temporarily disable your firewall before you install the HP Deskjet 5850 printer software.
After the software installation, if the IP address of the HP Deskjet 5850 changes, the computer loses communication with the printer, and the printer stops printing. In home environments, the printer IP address might change if your computer and network router are turned off for an extended period of time. To prevent the printer IP address from changing, you can configure the HP Deskjet 5850 with a static IP address.
Some computers have multiple network connections (such as, one connection for a local area network, and another connection for a wireless network). Disable each network connection's firewall.
Whenever the firewall is disabled, HP strongly recommends that the following items be installed on your computer:
A hardware device that provides firewall protection between the Internet and your computer, such as a gateway
An up-to-date antivirus software program
Important!
1. After installing the printer software, re-enable the firewall(s).
2. Consult the documentation that came with the firewall for help in disabling the firewall. Some firewalls may require further configuration after printer installation in order for the printer to be made available on the network.
Printer driver installation
Install the driver by following the instructions below:
Make sure to close all virus protection programs that are running on the computer .
Create a directory on your hard drive c:\dj5800
Download the dj5800 printer driver to the c:\dj5800 directory.
Open the c:\dj5800 folder and double-click on the downloaded "exe" file. Once the files are loaded you will see the Welcome to the hp deskjet 5800 series Setup Wizard screen . If you see this screen proceed with step 7. If this screen does not display, continue with the next steps 4-5 to manually open the screen.
Double-click the c:\dj5800 folder to open it.
Double-click setup.exe.
Follow the directions on your screen.
Installation problems
Close all virus protection programs that are running on the computer.
Uninstall the printer software:
Insert the HP printer software CD-ROM into the CD-ROM drive.
Click Start, then click Run. The Run dialog box will appear. .
Click Browse. .
Select SETUP.EXE on the CD-ROM drive, and click Open. .
The SETUP.EXE file will appear in the Run dialog box. Click OK. .
Click Remove printer software, and follow the instructions on the screen. .
If, when reinstalling, problems with the installation continue, call an authorized HP dealer or an HP Customer Care representative.
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Full Feature software-driver
Operating Systems
Windows NT4
Language Driver
English
Version Driver
9.3.4.0
Size Driver
26.7Mb
File Name
5800_enu_win_nt.exe
Info
This update 2 issues:
1. For XP users ? installation and printing may fail if the default XP firewall is on.
2. Installation fails if a 2-byte character for the customer name is entered.
Temporarily disable software firewall before installing the printer
If your computer has a software firewall enabled, you must temporarily disable the firewall in order to install the printer on a wired or wireless network. If you do not disable the firewall, the computer will not discover the printer on the network, and the installation will fail. Connecting to the printer with a USB cable does not require disabling firewalls.
For maximum virus protection while the firewall is disabled, disconnect your router from the Internet. Once the printer is installed, you can reconnect your router to the Internet.
If a firewall is enabled on a networked computer the following two issues can occur:
During the software installation, the HP Deskjet 5850 network installer fails to locate the printer on the network. The error message, "Setup was unable to detect any printers on the network" appears. To prevent this issue from occurring, you need to temporarily disable your firewall before you install the HP Deskjet 5850 printer software.
After the software installation, if the IP address of the HP Deskjet 5850 changes, the computer loses communication with the printer, and the printer stops printing. In home environments, the printer IP address might change if your computer and network router are turned off for an extended period of time. To prevent the printer IP address from changing, you can configure the HP Deskjet 5850 with a static IP address.
Some computers have multiple network connections (such as, one connection for a local area network, and another connection for a wireless network). Disable each network connection's firewall.
Whenever the firewall is disabled, HP strongly recommends that the following items be installed on your computer:
A hardware device that provides firewall protection between the Internet and your computer, such as a gateway
An up-to-date antivirus software program
Important!
1. After installing the printer software, re-enable the firewall(s).
2. Consult the documentation that came with the firewall for help in disabling the firewall. Some firewalls may require further configuration after printer installation in order for the printer to be made available on the network.
Printer driver installation
Install the driver by following the instructions below:
Make sure to close all virus protection programs that are running on the computer .
Create a directory on your hard drive c:\dj5800
Download the dj5800 printer driver to the c:\dj5800 directory.
Open the c:\dj5800 folder and double-click on the downloaded "exe" file. Once the files are loaded you will see the Welcome to the hp deskjet 5800 series Setup Wizard screen . If you see this screen proceed with step 7. If this screen does not display, continue with the next steps 4-5 to manually open the screen.
Double-click the c:\dj5800 folder to open it.
Double-click setup.exe.
Follow the directions on your screen.
Installation problems
Close all virus protection programs that are running on the computer.
Uninstall the printer software:
Insert the HP printer software CD-ROM into the CD-ROM drive.
Click Start, then click Run. The Run dialog box will appear. .
Click Browse. .
Select SETUP.EXE on the CD-ROM drive, and click Open. .
The SETUP.EXE file will appear in the Run dialog box. Click OK. .
Click Remove printer software, and follow the instructions on the screen. .
If, when reinstalling, problems with the installation continue, call an authorized HP dealer or an HP Customer Care representative.


Operating system(s): Microsoft Windows NT 4.0
Download file size: 26.8M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Critical update for HP Gallery and Instant Share failure
Operating Systems
Windows XP
Language Driver
English
Version Driver
1.0.0.1
Size Driver
296Kb
File Name
hpinstantshare.exe
Info
Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download now button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.



Operating system(s): Microsoft Windows XP
Download file size: 296.1k
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Update Resolving the hpcmpmgr.exe Shut Down Error
Operating Systems
Windows XP
Language Driver
English
Version Driver
2.1.5
Size Driver
6.9Mb
File Name
hpcmpmgrfix.exe
Info
The hpcmpmgr.exe program is installed on most computers to support HP products, such as the HP Photosmart, Deskjet, and All-In-One printers. The error message is generated when the program becomes corrupt or conflicts with other system components. In order to resolve this issue, follow the steps below to install an updated version of hpcmpmgr.exe that will resolve this error.
Downloading and Installing the Update
Click the "Download now" to begin downloading the update.
When the File Download window appears, click Open to start installing the update.
The Install Shield Wizard will appear and display information about the update. When the update has been successfully installed, a
Thank you. You have successfully downloaded and installed the fix. Please restart your computer
message will appear. Close all programs and click OK to restart the computer.
NOTE:
In the event of an unsuccessful installation of the hpcmpmgr.exe update, the following message will appear:
Recommended update to resolve hpcmpmgr.exe and hpdarc.exe errors. There was an error while running the fix. Please try again.
If the product software is uninstalled and reinstalled at a future date, the patch will need to be installed again. HP Software Update will automatically offer the update for future downloading.


Operating system(s): Microsoft Windows XP
Download file size: 6.93M
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Critical Update for Photo unloader crash HP Gallery and Instant Share failure
Operating Systems
Windows XP
Language Driver
English American
Version Driver
1.0.0.1
Size Driver
296Kb
File Name
hpinstantshare.exe
Info
Microsoft Windows XP
Description: Resolves the conflict with Windows XP Service Pack 2 that causes a failure in HP Photo & Imaging Gallery when using HP Instant Share.
Installation instructions:
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Update Resolving the -HPcmpmgr.exe- Shut Down Error
Operating Systems
Windows XP
Language Driver
English American
Version Driver
2.1.5
Size Driver
6.9Mb
File Name
hpcmpmgrfix.exe
Info
Microsoft Windows XP
Description: The hpcmpmgr.exe program is installed on most computers to support HP products, such as the HP Photosmart, Deskjet, and All-In-One printers. The error message is generated when the program becomes corrupt or conflicts with other system components. In order to resolve this issue, follow the steps below to install an updated version of hpcmpmgr.exe that will resolve this error.
Downloading and Installing the Update
Click the "Download" to begin downloading the update.
When the File Download window appears, click Open to start installing the update.
The Install Shield Wizard will appear and display information about the update. When the update has been successfully installed, a
Thank you. You have successfully downloaded and installed the fix. Please restart your computer
message will appear. Close all programs and click OK to restart the computer.
NOTE:
In the event of an unsuccessful installation of the hpcmpmgr.exe update, the following message will appear:
Recommended update to resolve hpcmpmgr.exe and hpdarc.exe errors. There was an error while running the fix. Please try again.
If the product software is uninstalled and reinstalled at a future date, the patch will need to be installed again. HP Software Update will automatically offer the update for future downloading.
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
x64 Beta Driver for Inkjet Printing Products
Operating Systems
Windows XP 64 bits
Language Driver
English
Version Driver
1.0
Size Driver
58.4Mb
File Name
x64drv5.64.0.17.exe
Info
Beta driver providing basic print and scan functionality.

.



Operating system(s): Microsoft Windows XP x64
Download file size: 58.43M

Installation Instructions

Follow the installation instructions below for your printer connection, USB or Networked (Wired and Wireless).

Installation Instructions: USB Connection
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below.
Note: There may be a long pause between each of the steps below.
4. Choose Direct Connect.
5. Power on the printer, and connect it to the computer when prompted.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: USB Connection
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

Installation Instructions: Network (Wired and Wireless)

Checklist for Wired Network Setup:
1. Turn the printer on.
2. Ensure the printer is connected to the network.

Checklist for Wireless Network Setup:
1. Turn the printer on.
2. Ensure the "Wireless" is turned on for the printer. (Typically signified by Blue Light on printer.)
3. Write down the wireless setting for your network. They are stored in the access point (the box with antennas).
4. To get to the access point:
a. Press the Windows key and the R key. Type CMD and press ENTER.
b. Type IPCONFIG and press ENTER.
c. Write down the IP address that appears in the line that says "Default Gateway". Example "192.162.0.1"
d. Press the Windows key and the R key. Type http:// and press ENTER . Example http://192.168.0.1. That will take you to the access point web server. Check your access point manual for more instructions.
e. You need to find the following settings.
i. SSID or Network name
ii. Encryption (None or disabled, WEP or WPA)
iii. Key or paraphrase

f. If you cannot find these settings, contact the manufacturer of your access point for help.
5. If your printer has an LCD display, press Setup, go to the network menu and select the wireless configuration option (usually called Wireless Setup Wizard) and follow instructions.

Note: If the printer cannot connect to your wireless network:
1. Ensure MAC address control/filter includes new printer's MAC addresses OR MAC address control/filter is turned "Off".
2. Ensure SID broadcasting is temporary enabled for easier setup.
3. Follow your setup instructions that came with your printer for more information on configuring your wireless printer.

Installation instructions: Wired and Wireless Network
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just Run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below:
Note: There may be a long pause between each of the steps below.
4. Choose Network.
5. Choose your printer after the installer has identified it on the network.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: Wired and Wireless Network
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
Printing Diagnostic Utility
Operating Systems
Windows XP 64 bits-Vista 64 bits
Language Utilities
English
Version Utilities
1.1
Size Utilities
678Kb
File Name
ijs_pdu0101_nn_w64_u_ww.exe
Info
The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.

Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.
Company
Hewlett Packard
Categories
Printers
Model
Hewlett Packard HP Deskjet 5850 Color Inkjet
Description
HP Printing Diagnostic Utility
Operating Systems
Windows XP 64 bits-Vista 64 bits
Language Utilities
English American
Version Utilities
1.1
Size Utilities
678Kb
File Name
ijs_pdu0101_nn_w64_u_ww.exe
Info
Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: This utility will only support USB connected printers.
Description: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.
Enhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

Connection Issue: The utility will check that the selected printer is connected and powered.

Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.

HelpDrivers Since March 2000