Hewlett Packard HP Deskjet 5550 Color Inkjet > Download Drivers and Utilities

Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. It is for use with Mac OS 8.6, and 9.0.x. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
Download the driver.
Uncompress the file with Stuffit Expander
Launch the "hp inkjet installer" program, and follow the on-screen instructions



Operating system(s): Mac OS 9, Mac OS 8
Download file size: 10.07M

Mac OS 9, Mac OS 8
Description: Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. It is for use with Mac OS 8.6, and 9.0.x. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
Download the driver
Uncompress the file with Stuffit Expander
Launch the "hp inkjet installer" program, and follow the on-screen instructions

Mac OS X
System requirements: It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver.
It is also recommended that you quit open applications before installing this driver.

Description: This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It supports Deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.

It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X.

The downloadable file includes a driver installer, which also installs the newest Deskjet printer utility.
Enhancements: Original Software/Drivers

Mac OS X
System requirements: Mac OS X v10.2.8, v10.3, v10.4
Description: This download package contains an updated HP Inkjet printer driver in new Universal Binary format. Full printing support for Mac OS X v10.2.8, v10.3, v10.4 PPC and Intel processor Macs is included with this download.

Note: this v3.3 driver is built-in to Mac OS X v10.4 shipping with new Intel core processor Macs.

This download package contains an updated HP Inkjet printer driver in new Universal Binary format. Full printing support for Mac OS X v10.2.8, v10.3, v10.4 PPC and Intel processor Macs is included with this download.

Note: this v3.3 driver is built-in to Mac OS X v10.4 shipping with new Intel core processor Macs.


Operating system(s): Mac OS X
Download file size: 24.23M

Mac OS X v10.2.8, v10.3, v10.4

Installation Instructions

Run the installer application and follow the on-screen instructions.

Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.
It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver. It is also recommended that you quit open applications before installing this driver.

Download the driver.
Mount the disk image by double clicking on it.
Launch the "OS X HP Inkjet Installer" program, and follow the on-screen instructions


Operating system(s): Mac OS X
Download file size: 77.78M

Microsoft Windows 2000, Microsoft Windows XP
Description: With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.

Microsoft Windows 2000, Microsoft Windows XP
Description: hp deskjet 5550 printer software/driver

Microsoft Windows 2000, Microsoft Windows XP
System requirements: Caution: The printer's cable must be unplugged before proceeding!
Please note: This driver has no Program Group functionality.
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer through a Parallel Cable.
Enhancements: Original Software/Drivers

With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 6.19M

hp deskjet 5550 printer software/driver


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 22.86M

Installation Instructions

Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Installation instructions:
Create a new folder on the hard drive: c:\dj5551 before downloading the printer driver.
Download the driver to the newly created c:\dj5551 folder.
Open the c:\dj5551 folder and double-click on the downloaded "exe" file. Once the files are loaded and driver installation screen appears, proceed to step 6. If this screen does not appear, continue with the next step to manually open the screen.
Double-click on the c:\dj5551\Win2k_xp folder to open the folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.

This driver is designed for use on computers that will be directly connected to the printer from the computer through a Parallel Cable.


Original Software/Drivers


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 10.87M
System Requirements

Caution: The printer's cable must be unplugged before proceeding!
Please note: This driver has no Program Group functionality.

Installation Instructions

1. Create a new folder on the hard drive: c:\dj5550 before downloading the printer driver.
2. Download the driver to the newly created c:\dj5550 folder.
3. Open the c:\dj5550 folder and double-click the downloaded exe file.
4. Under c:\dj5550\2kxpinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named enu. This folder was created by double-clicking on the downloaded exe file.
5. Connect the parallel cable from the PC to the printer.
6. From Windows, click Start, Settings, Printers.
7. Next, double-click Add Printer.
8. When the Add Printer Wizard screen appears, click Next.
9. Choose Local Printer, uncheck Automatically detect and install my Plug and Play printer, and click Next.
10. Select LPT1 and click Next.
11. To continue, click the Have Disk button.
12. Next, click Browse and go to the folder c:\dj5550\2kxpinf\enu\drivers\Win2k_xp. An hpf5550k.inf file will be displayed. Select the file name and click Open.
13. Click OK to continue. HP Deskjet 5550 series will now be found in the Printers column. Now, click the Next button.
14. If another printer driver is installed on the PC, select Yes or No to use this printer as the default printer and click Next.
15. Choose Do not share this printer and click Next.
16. Select Yes or No to print a test page and click Next.
17. To complete the installation process, click Finish. The HP Deskjet 5550 series printer driver will be added to the Printers window.

Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
System requirements: This utility will only support USB connected printers.
Description: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.
Enhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.

Installation Instructions

1. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

Installation instructions:
Create a new folder on the hard drive: c:\dj5550 before downloading the printer driver.
Download the driver to the newly created c:\dj5550 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj5550 folder and double-click the downloaded "exe" file.
Under c:\dj5550\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next" (applicable in Windows 98/ME).
To continue, click the "Have Disk" button.
Next, click "Browse" and move to the folder "c:\dj5550\9xinf\enu\drivers\Win9x_ME". An "hpf5550x.inf" file will be displayed. Select the file name and click "OK".
Click "OK" to continue. "hp deskjet 5550 series" will now be found in the Printers column. Now, click the "Next" button.
Choose "LPT1" and click "Next".
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Finish". The hp deskjet 5550 series printer driver will be added to the "Printers" window.


Operating system(s): Microsoft Windows 95
Download file size: 11.25M

Microsoft Windows 95
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer through:
A parallel cable on Windows 95/98/ME.
A USB or parallel cable on Windows 98/ME.
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Installation instructions:
Create a new folder on the hard drive: c:\dj5550 before downloading the printer driver.
Download the driver to the newly created c:\dj5550 folder.
Open the c:\dj5550 folder and double-click on the downloaded "exe" file. Once the files are loaded and the driver installation screen displays, proceed to step 6. If this screen does not display, continue with the next step to manually open the screen.
Double-click on the c:\dj5550\Win9X_ME folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.

Microsoft Windows 95
Description: Installation instructions:
Create a new folder on the hard drive: c:\dj5550 before downloading the printer driver.
Download the driver to the newly created c:\dj5550 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj5550 folder and double-click the downloaded "exe" file.
Under c:\dj5550\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next" (applicable in Windows 98/ME).
To continue, click the "Have Disk" button.
Next, click "Browse" and move to the folder "c:\dj5550\9xinf\enu\drivers\Win9x_ME". An "hpf5550x.inf" file will be displayed. Select the file name and click "OK".
Click "OK" to continue. "hp deskjet 5550 series" will now be found in the Printers column. Now, click the "Next" button.
Choose "LPT1" and click "Next".
If another printer driver is installed on the PC, select "Yes" or "No" to use this printer as the default printer and click "Finish". The hp deskjet 5550 series printer driver will be added to the "Printers" window.

This driver is designed for use on computers that will be directly connected to the printer from the computer through:
A parallel cable on Windows 95/98/ME.
A USB or parallel cable on Windows 98/ME.
Caution: The printer's cable (USB or Parallel) must be unplugged before proceeding!
Installation instructions:
Create a new folder on the hard drive: c:\dj5550 before downloading the printer driver.
Download the driver to the newly created c:\dj5550 folder.
Open the c:\dj5550 folder and double-click on the downloaded "exe" file. Once the files are loaded and the driver installation screen displays, proceed to step 6. If this screen does not display, continue with the next step to manually open the screen.
Double-click on the c:\dj5550\Win9X_ME folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.



Operating system(s): Microsoft Windows 95
Download file size: 23.28M

With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.


Operating system(s): Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Download file size: 5.39M

Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows 98SE
Description: With this fast, download, HP Photosmart Essential gives you easy and fun ways to enhance your photo creativity. Easy-to-use editing features and a wide range of printing options enable you to get great-looking prints in a snap! In addition, the online options let you share your pictures and order prints and personalized photo items.

Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Description: The printer driver software included with your printer contains an application that occasionally attempts to access the Internet if you are connected. Attempts by the application to access the Internet will NOT result in the access sharing or capture of any personal information by Hewlett-Packard.
This situation does not impact the usability of your printer in any way. However, if you have personal firewall software, you may experience alert messages that the printer software is attempting to access the Internet. To avoid seeing these messages in the future, simply choose to block all future attempts using your firewall software. If you do not have personal firewall software, attempts by the application to access the Internet will occur unsuccessfully in the background and will not impact your experience.
If you are experiencing firewall alerts, this optional download utility will disable the HP Solution Manager (hpslnmgr.exe) on your computer, preventing any future calls to HP Servers for this program. The entries for the HP Solution Manager software will be removed from the Windows Registry.
HP advises owners using Windows Me and XP to set a System Restore point prior to running this utility and another after it has been run. Click Start, Programs, Accessories, System Tools, and then System Restore to run System Restore.
If you have previously signed up to participate in the HP Product Survey Program, you can turn off the uploads of your printer usage logs simply by pressing Start, Programs, HP, and then Stop HP Product Survey Program Participation. You do not need this optional download utility to stop participation and the associated server calls to HP to upload your data.
BEFORE PROCEEDING:
Be aware, if you have other HP All-in-one, Deskjet or Photosmart printers connected and installed on the your computer, this utility will also disable the HP Solution Manager for those products. HP Laserjet printers, HP ScanJet scanners and Photosmart camera software and other HP equipment connected to your PC will NOT be affected by this utility. Disabling the HP Solution Manager will not affect the normal function and behavior of the printer.
Also be aware that if you install other HP All-in-one, Deskjet or Photosmart printers or if you re-install this printer this software will be enabled again. You will need to run this utility again to disable the software for those devices.
This optional download utility is designed for the following HP products:
HP PhotoSmart 145, 245, 7760, 7660, 7260, 7960
PSC 2410, 2510, 1350
OfficeJet 5510
DeskJet 3520, 5150, 5650, 3650, 3620, 3550, 3650

The printer driver software included with your printer contains an application that occasionally attempts to access the Internet if you are connected. Attempts by the application to access the Internet will NOT result in the access sharing or capture of any personal information by Hewlett-Packard.
This situation does not impact the usability of your printer in any way. However, if you have personal firewall software, you may experience alert messages that the printer software is attempting to access the Internet. To avoid seeing these messages in the future, simply choose to block all future attempts using your firewall software. If you do not have personal firewall software, attempts by the application to access the Internet will occur unsuccessfully in the background and will not impact your experience.
If you are experiencing firewall alerts, this optional download utility will disable the HP Solution Manager (hpslnmgr.exe) on your computer, preventing any future calls to HP Servers for this program. The entries for the HP Solution Manager software will be removed from the Windows Registry.
HP advises owners using Windows Me and XP to set a System Restore point prior to running this utility and another after it has been run. Click Start, Programs, Accessories, System Tools, and then System Restore to run System Restore.
If you have previously signed up to participate in the HP Product Survey Program, you can turn off the uploads of your printer usage logs simply by pressing Start, Programs, HP, and then Stop HP Product Survey Program Participation. You do not need this optional download utility to stop participation and the associated server calls to HP to upload your data.
BEFORE PROCEEDING:
Be aware, if you have other HP All-in-one, Deskjet or Photosmart printers connected and installed on the your computer, this utility will also disable the HP Solution Manager for those products. HP Laserjet printers, HP ScanJet scanners and Photosmart camera software and other HP equipment connected to your PC will NOT be affected by this utility. Disabling the HP Solution Manager will not affect the normal function and behavior of the printer.
Also be aware that if you install other HP All-in-one, Deskjet or Photosmart printers or if you re-install this printer this software will be enabled again. You will need to run this utility again to disable the software for those devices.
This optional download utility is designed for the following HP products:
HP PhotoSmart 145, 245, 7760, 7660, 7260, 7960
PSC 2410, 2510, 1350
OfficeJet 5510
DeskJet 3520, 5150, 5650, 3650, 3620, 3550, 3650


Operating system(s): Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows ME, Microsoft Windows XP
Download file size: 590.67k

Microsoft Windows NT 4.0
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on your hard drive: c:\dj5550 before downloading the printer driver.
Download the driver to the newly created c:\dj5550 folder.
Open the c:\dj5550 folder and double-click on the downloaded "exe" file. Once the files are loaded and the driver installation screen appears, proceed to step 6. If this screen does not appear, continue with the next step to manually open the screen.
Double-click on the c:\dj5550\WinNT4 folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.

Microsoft Windows NT 4.0
Description: This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on the hard drive: c:\dj5550 before downloading the printer driver.
Download the driver to the newly created c:\dj5550 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj5550 folder and double-click the downloaded "exe" file.
Under c:\dj5550\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next".

This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on your hard drive: c:\dj5550 before downloading the printer driver.
Download the driver to the newly created c:\dj5550 folder.
Open the c:\dj5550 folder and double-click on the downloaded "exe" file. Once the files are loaded and the driver installation screen appears, proceed to step 6. If this screen does not appear, continue with the next step to manually open the screen.
Double-click on the c:\dj5550\WinNT4 folder.
Double-click on the "setup.exe" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.



Operating system(s): Microsoft Windows NT 4.0
Download file size: 22.72M

This driver is designed for use on computers that will be directly connected to the printer from the computer's parallel port with a parallel cable.
Installation instructions:
Create a new folder on the hard drive: c:\dj5550 before downloading the printer driver.
Download the driver to the newly created c:\dj5550 folder.
Plug the parallel cable into the printer and PC.
Open the c:\dj5550 folder and double-click the downloaded "exe" file.
Under c:\dj5550\9xinf folder a 3 letter language folder will be displayed. For example, the English driver will display a folder named "enu". This folder was created when by double-clicking on the downloaded "exe" file.
From Windows, click "Start", "Settings", "Printers".
Next, double-click on "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer" and click "Next".



Operating system(s): Microsoft Windows NT 4.0
Download file size: 10.72M

Microsoft Windows XP
Description: The hpcmpmgr.exe program is installed on most computers to support HP products, such as the HP Photosmart, Deskjet, and All-In-One printers. The error message is generated when the program becomes corrupt or conflicts with other system components. In order to resolve this issue, follow the steps below to install an updated version of hpcmpmgr.exe that will resolve this error.
Downloading and Installing the Update
Click the "Download" to begin downloading the update.
When the File Download window appears, click Open to start installing the update.
The Install Shield Wizard will appear and display information about the update. When the update has been successfully installed, a
Thank you. You have successfully downloaded and installed the fix. Please restart your computer
message will appear. Close all programs and click OK to restart the computer.
NOTE:
In the event of an unsuccessful installation of the hpcmpmgr.exe update, the following message will appear:
Recommended update to resolve hpcmpmgr.exe and hpdarc.exe errors. There was an error while running the fix. Please try again.
If the product software is uninstalled and reinstalled at a future date, the patch will need to be installed again. HP Software Update will automatically offer the update for future downloading.

The hpcmpmgr.exe program is installed on most computers to support HP products, such as the HP Photosmart, Deskjet, and All-In-One printers. The error message is generated when the program becomes corrupt or conflicts with other system components. In order to resolve this issue, follow the steps below to install an updated version of hpcmpmgr.exe that will resolve this error.
Downloading and Installing the Update
Click the "Download now" to begin downloading the update.
When the File Download window appears, click Open to start installing the update.
The Install Shield Wizard will appear and display information about the update. When the update has been successfully installed, a
Thank you. You have successfully downloaded and installed the fix. Please restart your computer
message will appear. Close all programs and click OK to restart the computer.
NOTE:
In the event of an unsuccessful installation of the hpcmpmgr.exe update, the following message will appear:
Recommended update to resolve hpcmpmgr.exe and hpdarc.exe errors. There was an error while running the fix. Please try again.
If the product software is uninstalled and reinstalled at a future date, the patch will need to be installed again. HP Software Update will automatically offer the update for future downloading.


Operating system(s): Microsoft Windows XP
Download file size: 6.93M

Beta driver providing basic print and scan functionality.

.



Operating system(s): Microsoft Windows XP x64
Download file size: 58.43M

Installation Instructions

Follow the installation instructions below for your printer connection, USB or Networked (Wired and Wireless).

Installation Instructions: USB Connection
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below.
Note: There may be a long pause between each of the steps below.
4. Choose Direct Connect.
5. Power on the printer, and connect it to the computer when prompted.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: USB Connection
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

Installation Instructions: Network (Wired and Wireless)

Checklist for Wired Network Setup:
1. Turn the printer on.
2. Ensure the printer is connected to the network.

Checklist for Wireless Network Setup:
1. Turn the printer on.
2. Ensure the "Wireless" is turned on for the printer. (Typically signified by Blue Light on printer.)
3. Write down the wireless setting for your network. They are stored in the access point (the box with antennas).
4. To get to the access point:
a. Press the Windows key and the R key. Type CMD and press ENTER.
b. Type IPCONFIG and press ENTER.
c. Write down the IP address that appears in the line that says "Default Gateway". Example "192.162.0.1"
d. Press the Windows key and the R key. Type http:// and press ENTER . Example http://192.168.0.1. That will take you to the access point web server. Check your access point manual for more instructions.
e. You need to find the following settings.
i. SSID or Network name
ii. Encryption (None or disabled, WEP or WPA)
iii. Key or paraphrase

f. If you cannot find these settings, contact the manufacturer of your access point for help.
5. If your printer has an LCD display, press Setup, go to the network menu and select the wireless configuration option (usually called Wireless Setup Wizard) and follow instructions.

Note: If the printer cannot connect to your wireless network:
1. Ensure MAC address control/filter includes new printer's MAC addresses OR MAC address control/filter is turned "Off".
2. Ensure SID broadcasting is temporary enabled for easier setup.
3. Follow your setup instructions that came with your printer for more information on configuring your wireless printer.

Installation instructions: Wired and Wireless Network
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just Run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below:
Note: There may be a long pause between each of the steps below.
4. Choose Network.
5. Choose your printer after the installer has identified it on the network.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Uninstall Instructions: Wired and Wireless Network
1. Click Start.
2. Click Control Panel.
3. Double Click Add or Remove Programs.
4. Select Beta Printer Drivers for Windows XP x64 (5.64.0.17).
5. Click Remove.
6. Reboot your computer (Highly Recommended).

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.

Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: This utility will only support USB connected printers.
Description: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.
Enhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.