Hewlett Packard HP Deskjet 3744 Color Inkjet > Download Drivers and Utilities

Mac OS 9
Description: Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. For use with Mac OS 9.1, 9.2.x, and Mac OS X Classic, though hp recommends that you install it within Mac OS 9.x, and not in Mac OS X Classic. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
Download the driver
Uncompress the file with Stuffit Expander
Launch the "OS 9 HP Inkjet Installer" program, and follow the on-screen instructions

Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing. For use with Mac OS 9.1, 9.2.x, and Mac OS X Classic, though hp recommends that you install it within Mac OS 9.x, and not in Mac OS X Classic. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.

Uncompress the file with Stuffit Expander
Launch the "OS 9 HP Inkjet Installer" program, and follow the on-screen instructions





Operating system(s): Mac OS 9
Download file size: 20.07M

Software for the HP Deskjet 3740, 3840, 5740, 6520, 6540, 6620, and 6840 series for Mac OS X v10.3 and v10.4 (Universal). .




Operating system(s): Mac OS X
Download file size: 154.03M
System Requirements

Mac OS X v10.3, v10.4 (Universal)



Installation Instructions

Run the installer application and follow the on-screen instructions

Software for the HP Deskjet 3740, 3840, 5740, 6520, 6540, 6620, and 6840 series for Mac OS X v10.3 and v10.4 (Universal). .




Operating system(s): Mac OS X
Download file size: 154.03M
System Requirements

Mac OS X v10.3, v10.4 (Universal)



Installation Instructions

Run the installer application and follow the on-screen instructions

Mac OS X
System requirements: Mac OS X v10.3, v10.4 (Universal)
Description: Software for the HP Deskjet 3740, 3840, 5740, 6520, 6540, 6620, and 6840 series for Mac OS X v10.3 and v10.4 (Universal). This installer may not include some third-party software products that are on the installation CD.

Mac OS X
System requirements: It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver.
It is also recommended that you quit open applications before installing this driver.

Description: This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It supports Deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.

It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X.

The downloadable file includes a driver installer, which also installs the newest Deskjet printer utility.
Enhancements: Original Software/Drivers

Supports deskjet printers with USB connectors on the printer, as well as network printing for those models that support Network printing.
It is for use with Mac OS X v.10.1.5, v.10.2.x, v.10.3 and OS X v.10.4, although HP recommends that you update to the latest version of Mac OS X. The downloadable file includes a driver installer, which also installs the newest deskjet printer utility.
This driver improves printer connection reliability and stability, as well as print speed and print output improvements. It is recommended that you delete the existing printer (print queue) from the Print Center prior to installing this driver. It is also recommended that you quit open applications before installing this driver.

Mount the disk image by double clicking on it.
Launch the "OS X HP Inkjet Installer" program, and follow the on-screen instructions




Operating system(s): Mac OS X
Download file size: 77.78M

Microsoft Windows 2000, Microsoft Windows XP
Description: HP Deskjet 3740 Series printer software/driver for Windows 2K and XP - Driver Version 10.1.0.0

HP Deskjet 3740 Series printer software/driver for Windows 2K and XP - Driver Version 10.1.0.0




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 13.28M



Installation Instructions

Installation instructions:
Caution! The printer's USB cable must be unplugged before proceeding!
Do not plug USB cable in until instructed to do so by the installation software!
Create a new folder on the hard drive before downloading the printer driver.

Suggestion: "c:\dj3740"
Download the driver to the newly created c:\dj3740 folder.
Open the c:\dj3740 folder and double-click on the downloaded "exe" file. Once the files are loaded and driver installation screen appears, proceed to step 6. Note: If this screen does not appear, continue with the next step (step 4) to manually open the screen.
Double-click on the c:\dj3740 folder to open the folder.
Double-click on the "setup" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.

HP Deskjet 3740 Series printer software/driver for Windows 2K and XP - Driver Version 10.1.0.0




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 13.28M



Installation Instructions

Installation instructions:
Caution! The printer's USB cable must be unplugged before proceeding!
Do not plug USB cable in until instructed to do so by the installation software!
Create a new folder on the hard drive before downloading the printer driver.

Suggestion: "c:\dj3740"
Download the driver to the newly created c:\dj3740 folder.
Open the c:\dj3740 folder and double-click on the downloaded "exe" file. Once the files are loaded and driver installation screen appears, proceed to step 6. Note: If this screen does not appear, continue with the next step (step 4) to manually open the screen.
Double-click on the c:\dj3740 folder to open the folder.
Double-click on the "setup" file to start the installation program.
Follow the instructions on the installer screens to complete the installation.

Microsoft Windows 2000, Microsoft Windows XP
Description: HP Deskjet 3740 Series printer software/driver for Windows 2K and XP - Driver Version 10.1.0.0

HP Deskjet 3740 Series printer software/driver for Windows 2K and XP - Driver Version 10.1.0.0




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 8.98M



Installation Instructions

Caution! The printer's USB cable must be unplugged before proceeding!
Do not plug USB cable in until instructed to do so by the installation software!
Create a new folder on the hard drive before downloading the printer driver.

Suggestion: "c:\dj3740"
Download the driver to the newly created c:\dj3740 folder.
Open the c:\dj3740 folder and double-click the downloaded "exe" file to extract the driver files.
Note: The driver file extraction process will create a series of folders under the c:\dj3740 folder that you downloaded the driver file into. Under the "C:\dj3740\3740" folder, a three letter language folder will be displayed which corresponds with the driver language that you downloaded. For example, the English driver (3740_enu_win2k_xpinfu.exe) contains a folder named "enu". This folder was created during the extraction process after double-clicking on the downloaded "exe" file.
Connect the USB cable from the PC to the printer.
A Hardware Wizard screen appears, click "Cancel".
Note: If the Hardware wizard does not appear, continue to the next step.
From Windows 2000, click "Start", "Settings", "Printers". From Windows XP, click "Start", "Printers and Faxes".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer", uncheck "Automatically detect and install my Plug and Play printer", and click "Next".
Select "USB" Port and click "Next".
In the next window, click the "Have Disk" button.
Note: For the next step, the three letters in the filename (such as "enu" in the following example) will correspond to the language code of the downloaded driver as explained in step 3.
Click "Browse" and go to the folder "c:\dj3740\3740\enu\drivers\Win2k_xp". A file, with a filename similar to "hpf3740k.inf", will be displayed. Select the file name and click "Open".
Click "OK" to continue. "hp deskjet 3740 series" will now be found in the Printers column. Click "Next".
Note: If another 3740 Series driver is already installed on this PC, you will be shown a window asking you to decide if you want to keep or replace the existing driver. Make your selection and click "Next"
Click "Next" to accept the default printer name (suggested), or rename the printer and click "Next".
Select "Yes" or "No" to print a test page and click "Next".
To complete the installation process, click "Finish". The printer driver files will now be installed and the hp deskjet 3740 series icon will be added to the "Printers" folder.

HP Deskjet 3740 Series printer software/driver for Windows 2K and XP - Driver Version 10.1.0.0




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP
Download file size: 8.98M



Installation Instructions

Caution! The printer's USB cable must be unplugged before proceeding!
Do not plug USB cable in until instructed to do so by the installation software!
Create a new folder on the hard drive before downloading the printer driver.

Suggestion: "c:\dj3740"
Download the driver to the newly created c:\dj3740 folder.
Open the c:\dj3740 folder and double-click the downloaded "exe" file to extract the driver files.
Note: The driver file extraction process will create a series of folders under the c:\dj3740 folder that you downloaded the driver file into. Under the "C:\dj3740\3740" folder, a three letter language folder will be displayed which corresponds with the driver language that you downloaded. For example, the English driver (3740_enu_win2k_xpinfu.exe) contains a folder named "enu". This folder was created during the extraction process after double-clicking on the downloaded "exe" file.
Connect the USB cable from the PC to the printer.
A Hardware Wizard screen appears, click "Cancel".
Note: If the Hardware wizard does not appear, continue to the next step.
From Windows 2000, click "Start", "Settings", "Printers". From Windows XP, click "Start", "Printers and Faxes".
Next, double-click "Add Printer".
When the Add Printer Wizard screen appears, click "Next".
Choose "Local Printer", uncheck "Automatically detect and install my Plug and Play printer", and click "Next".
Select "USB" Port and click "Next".
In the next window, click the "Have Disk" button.
Note: For the next step, the three letters in the filename (such as "enu" in the following example) will correspond to the language code of the downloaded driver as explained in step 3.
Click "Browse" and go to the folder "c:\dj3740\3740\enu\drivers\Win2k_xp". A file, with a filename similar to "hpf3740k.inf", will be displayed. Select the file name and click "Open".
Click "OK" to continue. "hp deskjet 3740 series" will now be found in the Printers column. Click "Next".
Note: If another 3740 Series driver is already installed on this PC, you will be shown a window asking you to decide if you want to keep or replace the existing driver. Make your selection and click "Next"
Click "Next" to accept the default printer name (suggested), or rename the printer and click "Next".
Select "Yes" or "No" to print a test page and click "Next".
To complete the installation process, click "Finish". The printer driver files will now be installed and the hp deskjet 3740 series icon will be added to the "Printers" folder.

Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows XP x64
Download file size: 417.89k

Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows XP x64
Download file size: 417.89k

Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
System requirements: This utility will only support USB connected printers.
Description: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.
Enhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.



The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.














Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.



The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.














Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.



The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.














Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.



The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.




Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.














Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.



The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.




Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.



Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.



The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.




Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.



Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.



The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.




Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.



Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.



The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address: ? Connection Issue: The utility will check that the selected printer is connected and powered. ? Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary. ? Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary. ? Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary. ? Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager. ? Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary. ? Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.




Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.



Installation Instructions

1. Click the Download only button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
System requirements: This utility will only support USB connected printers.
Description: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.
Enhancements: The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.