Epson Stylus Pro 9000 Print Engine Download Manual

EPSON Stylus

Pro 9000 Series
PRINTER GUIDE
ii
Printed on recycled paper.
Copyright 2000 by Epson America, Inc.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other printers.
Trademarks
EPSON, EPSON Stylus, ESC/P, and Micro Piezo are registered trademarks of SEIKO EPSON CORPORATION.
DX3, PhotoEnhance, SelecType, and EPSON Archival are trademarks and EPSON Preferred is a service mark of
Epson America, Inc.
EFI, the EFI logo, Fiery, and the Fiery logo are U.S. registered trademarks of Electronics for Imaging, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by SEIKO EPSON CORPORATION.
Part Number: CPD-10847 8/00iii
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.v
Introduction
How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using This Printer Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . 4
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 7
1 Handling Paper and Other Media
Selecting Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Printing on EPSON Paper and Other Media . . . . . . . . . . . . . . . . . . 1-2
Printing Tips for EPSON Media . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Attaching Paper to the Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Removing Paper from the Spindle . . . . . . . . . . . . . . . . . . . . . . . 1-6
Inserting the Spindle in the Printer . . . . . . . . . . . . . . . . . . . . . . . 1-7
Loading Roll Paper for Printing . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . 1-13
Cutting Canvas and Other Media with the Utility Cutter . . . . . 1-14
Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Using Cut Sheet Paper Longer than 19 Inches . . . . . . . . . . . . . . 1-17
Printing on Posterboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Adjusting the Platen Gap for Heavy Stock . . . . . . . . . . . . . . . . . 1-20
Using the Paper Hammock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . 1-21
Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . 1-24
Setting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
Registering Paper Thickness, Drying Time, and Suction . . . . . . 1-25
Selecting Registered Paper Settings . . . . . . . . . . . . . . . . . . . . . . . 1-26
Contents-vivi | Contents
2 Monitoring and Configuring the Printer
Using the Control Panel to Monitor the Printer . . . . . . . . . . . . . . . . 2-1
Monitoring Normal Printer Operation . . . . . . . . . . . . . . . . . . . . 2-2
Pausing and Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Printing a Status Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Printing a Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Checking Ink Levels and Component Life . . . . . . . . . . . . . . . . . 2-4
Responding to Control Panel Lights and Messages . . . . . . . . . . . . . . 2-5
Using the Control Panel to Configure the Printer . . . . . . . . . . . . . . . 2-8
Setting Default Roll Paper Margins . . . . . . . . . . . . . . . . . . . . . . 2-8
Turning Off Paper Monitoring Features . . . . . . . . . . . . . . . . . . 2-9
Selecting the Printer’s Interface . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Configuring the Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Changing the Printer’s Code Page Setting . . . . . . . . . . . . . . . . . 2-11
Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Setting the Control Panel Language . . . . . . . . . . . . . . . . . . . . . . 2-12
3 Maintaining and Transporting the Printer
Running a Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Running a Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Printing the Alignment Patterns . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Completing the Alignment Procedure . . . . . . . . . . . . . . . . . . . . 3-5
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Replacing the Paper Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Removing the Used Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Installing the New Cutter Blade . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Setting Up the Printer After Transporting It . . . . . . . . . . . . . . . 3-18
Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Replacing the Waste Ink System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20-vii
Contents | vii
4 Resolving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Using Hex Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . 4-7
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Solving Roll Paper Feed Problems . . . . . . . . . . . . . . . . . . . . . . . 4-10
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
5 Specifications
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Parallel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Forward Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Reverse Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
ECP Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Serial Interface (RS-423 Standard) . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
A Installing an Interface Card-viiiviii | Contents
B Using EPSON Drivers and Utilities for
Macintosh
Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Connecting to the Printer’s Parallel/USB Interface . . . . . . . . . . . B-2
Connecting to the Printer’s Built-in Serial Interface . . . . . . . . . . B-2
Setting Up Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Checking System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Selecting Your Printer in the Chooser . . . . . . . . . . . . . . . . . . . . B-5
Setting Up Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Setting Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Choosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . B-12
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . B-14
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-17
Setting Up Background Printing . . . . . . . . . . . . . . . . . . . . . . . . B-18
Using Monitor3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-19
Cancelling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21
Selecting Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . B-22
Running Print Head Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-24
Running Nozzle Check and Head Cleaning Utilities . . . . . . . . . B-24
Running the Print Head Alignment Utility . . . . . . . . . . . . . . . . B-25
C Using EPSON Drivers and Utilities for
Windows
Connecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Setting Up Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Checking System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Setting Up Printer Sharing in Windows 95 and 98 . . . . . . . . . . C-5
Setting Up Printer Sharing in Windows NT 4.0 and 2000 . . . . . C-8-ix
Contents | ix
Setting Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
Selecting the Correct Media Type . . . . . . . . . . . . . . . . . . . . . . . C-13
Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . C-15
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . C-16
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-20
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-20
Using the Spool Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-21
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-21
Using Status Monitor 2 (EPSON Stylus Pro 9000) . . . . . . . . . . C-22
Status Monitor 3 (EPSON Stylus Pro 9500) . . . . . . . . . . . . . . . C-23
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . C-24
Running Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-26
Running Nozzle Check and Head Cleaning Utilities . . . . . . . . . C-26
Running the Print Head Alignment Utility . . . . . . . . . . . . . . . . C-27
Running the Speed and Progress Configuration Utility . . . . . . . C-29
Index-xx | Contents1
The EPSON Stylus

Pro 9000 series printers are the ultimate wide-format color ink jets. Setting new standards in image quality, media handling, and performance, the EPSON Stylus Pro 9000 has redefined the wide format printing industry. The breakthrough EPSON Stylus Pro 9500 gives you photographic quality with EPSON Archival

ink technology—for images that last a lifetime.
EPSON’s Micro Piezo

dual density droplet (DX3

) print technology includes a precise and consistent dot size and an innovative six-color, high-capacity, quick-drying ink system. EPSON Archival ink achieves the widest color gamut available in a pigment solution, with color performance approaching EPSON dye-based ink.
With resolutions up to 1440 dpi, the EPSON Stylus Pro 9000 series printers support two 44-inch media rolls and cut sheets up to 1.5 mm thick. Both printers incorporate EPSON’s DC-based motor technology, which allows for superior print engine accuracy, even during bidirectional printing modes at some of the fastest production speeds in the industry.
For network productivity, a high performance EFI

Fiery

X2 RIP server may be purchased. The EPSON RS-5100 server supports a variety of network configurations and protocols, with full compatibility for
Macintosh,

Microsoft

Windows

2000, Windows 98, Windows 95,
Windows NT,

and UNIX

computers. The Fiery X2 RIP provides full multitasking for simultaneous spooling, Adobe

PostScript

3 processing, and printing.
The printers may also be equipped with an optional 44-inch auto take-up reel that is compatible with most lamination systems and lets you run long print jobs unattended. For complete flexibility, the EPSON Stylus Pro 9000 series printers also support many third-party RIPs and come with custom
EPSON

drivers and utilities for photographs and other non-PostScript printing.
Introduction2
2 | Introduction
How To Use Your Manuals
This guide is part of a set, which also includes the documentation listed below.
• The EPSON Stylus Pro 9000/9500 Assembly and Setup Instructions describe how to unpack and assemble the printer, install ink cartridges and paper, and prepare for printing.
 The EPSON Stylus Pro 9000 Series Quick Reference Guide provides a handy summary of the procedures for daily use and printer maintenance—loading paper, replacing ink cartridges, running cleaning cycles, aligning the print head, and preparing the printer for transportation. Attach it to your printer for easy reference.
 The electronic Reference Guide on the EPSON printer driver CD-ROM provides additional information about the printer, drivers, and utility software. You can read the guide using a web browser, such as
Netscape

Navigator
or Microsoft Internet Explorer, versions 3.0 or later.
If you have the RIP Station 5100, your documentation set includes additional manuals for users and system administrators.
 The RIP Station 5100 Getting Started describes how to unpack the RIP, install user software and printer files from the User Software CD-ROM, and set up printing. It also describes how to install printer files via the
Internet.
 The RIP Station 5100 User Guide describes how to set printing options and print to the RIP from Windows and Mac

OS computers.
 The RIP Station 5100 Administrator Guide explains basic configuration and administration of the RIP for the supported platforms and network environments. It also includes guidelines for setting up UNIX,
Windows NT, and NetWare

servers to provide PostScript printing services to clients.
 The RIP Station 5100 Color Guide provides instructions for using
ColorWise

Pro Tools, including color calibration and workflow recommendations. It also includes practical color printing tips, application-specific instructions, and an introduction to color theory.
 Release Notes provide last-minute product information and workarounds for some of the problems you may encounter.3
Introduction | 3
Using This Printer Guide
This guide contains the following information:Chapter 1 gives instructions for loading roll paper and cut sheets, printing on various media, and using the paper hammock.
Chapter 2 explains how to monitor the printer’s status, respond to error messages on the control panel, and configure printer settings.
Chapter 3 gives instructions for cleaning and aligning the print head, replacing ink cartridges and the cutter blade, and cleaning and transporting the printer.
Chapter 4 provides troubleshooting tips and solutions for problems involving print quality, printer operation, and paper handling.
Chapter 5 provides the technical details on your printer, paper requirements, and ink cartridges.
Appendix A gives instructions for installing an optional Ethernet interface card.
Appendix B covers the installation and use of EPSON printer drivers and utilities for Macintosh computers.
Appendix C covers the installation and use of EPSON printer drivers and utilities for Windows computers.
An Index is included at the end of the book.4
4 | Introduction
Warnings, Cautions, and Notes
You’ll find this information throughout this guide:Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Where To Get Help
EPSON provides technical support and information on the installation, configuration, and operation of professional graphics arts products through the EPSON Preferred
SM
Protection Plan. Dial (888) 377-6611, 6 A.M. to
8 P.M., Pacific Time, Monday through Friday, and 7 A.M. to 4 P.M., Pacific
Time, Saturday.
Before you call, make sure you have your Unit ID number, which is included with the EPSON Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase.
Warning
Caution
Note5
Introduction | 5
EPSON also provides technical assistance 24 hours a day through the electronic support services listed in the following table:You can purchase ink cartridges, paper, manuals, and accessories from
EPSON at (800) 873-7766. Or visit our web site at: www.epson.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
Service Access
World Wide Web From the Internet, you can reach EPSON’s Professional Graphics Home Page at http://prographics.epson.com.
EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password.
EPSON E-Mail Technical
Support
To receive technical advice through e-mail, go to http://support.epson.com and complete the form under the troubleshooting tab, as requested.6
6 | Introduction
Important Safety Instructions
Before using your printer and RIP Station 5100, read the following safety instructions to make sure you use the equipment safely and effectively.
 Turn off and unplug the printer (and RIP Station 5100) before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer (or RIP Station 5100).
 Do not place the printer (or RIP Station 5100) on an unstable surface or near a radiator or heating vent. Avoid areas subject to rapid changes in temperature and humidity or shock and vibrations.
 Do not place the printer near a window or in direct sunlight. Bright light can interfere with the paper sensors, causing paper jams and related problems.
 Keep the entire system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
 Place the printer (and RIP Station 5100) on a flat surface. They will not operate properly if they are tilted or at an angle.
 Do not block or cover the openings in the printer case (or RIP Station
5100 case) or insert objects through the slots.
 Use only the type of power source indicated on the label.
 Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. Do not use outlets controlled by wall switches or timers.
 Place the printer (and RIP Station 5100) near a wall outlet where the plugs can be easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.
 Do not let the power cords become damaged or frayed.
Caution
Always turn the printer off using the Power button. When you press this button, the Operate light flashes briefly then goes out. Do not unplug the printer or turn off the power to the printer until the Operate light is off.
This ensures that the print head is safely capped.7
Introduction | 7
 If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
 Except as specifically explained in the documentation, do not attempt to service the printer (or RIP Station 5100) yourself. Opening or removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to service personnel.
 Power down the printer from the control panel, unplug the printer (or
RIP Station 5100) and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer
(or RIP Station 5100); if the equipment has been dropped or the case damaged; if the printer (or RIP Station 5100) does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
Ink Cartridge Safety Instructions
 Do not put your hand inside the printer or touch the cartridges during printing.
 To avoid damaging the printer, do not move the print head by hand.
 Under normal circumstances, ink will not come out of the cartridge. If it does get on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.
 Keep ink cartridges out of the reach of children and do not drink the ink.
 Do not store ink cartridges at high or freezing temperatures. Keep cartridges away from direct sunlight.
 Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head.
 Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.8
8 | Introduction
 Do not use an ink cartridge beyond the date printed on the cartridge package. For best results, use cartridges within six months of installation.
 Before transporting the printer, remove the ink cartridges, close the ink valves, and install the carriage restraint (packing material). See page 3-16 for complete instructions.1
The EPSON Stylus Pro 9000 and 9500 print on a variety of media, including roll paper and cut sheets up to 44 inches wide. The straight-through paper path allows you to use heavy stock, including posterboard up to 59 mil (1.5 mm) thick.
Unless otherwise noted, the instructions in this chapter apply to both the
EPSON Stylus Pro 9000 and 9500 printers.
 Selecting paper and other media
 Printing on EPSON paper and other media
 Using roll paper
 Using cut sheet paper
 Using the paper hammock
 Setting paper configurations
Selecting Paper and Other Media
You can print on most types of coated, glossy, plain paper, and other media.
The printer comes with two spindles, so you can have two types of roll paper available for printing at all times (with manual switching). You can also purchase an optional 3-inch spindle, which allows you to use roll paper with a 3-inch core.
High-tension spindles are also available (in both 2-inch and 3-inch diameters), recommended for media such as EPSON Synthetic Paper and
Fine Art Paper.
The following table shows the requirements for paper you can use in the printer:Paper requirements
Roll paper Cut sheets
Size 13 to 44 in. wide
(330 to 1118 mm)
11 × 17 in. to 44 × 62.2 in.
(up to 1118 × 1580 mm)
Maximum roll diameter
4.05 in. (103 mm) when using 2 rolls
5.90 in. (150 mm) when using 1 roll

Thickness 3.15 to 19.7 mil (0.8 to 0.5 mm) 3.15 to 59 mil
(0.8 to 1.5 mm)
Chapter 1: Handling
Paper and
Other Media1-2
1-2 | Handling Paper and Other Media
Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. When you use non-EPSON papers or other media, you may need to “profile” their thickness and ink drying time. See page 1-25 for instructions.
Printing on EPSON Paper and Other Media
EPSON papers, which are specially formulated for the inks used in the printer, ensure high-quality results. The following tables list the product codes for the EPSON media available for your printer.
* Not available at time of printing. Check the EPSON web site for product codes and availability.
EPSON Stylus Pro 9000 media product codes
Paper type
44-inch roll
36-inch roll
24-inch roll Sheet sizes
Presentation Matte
Paper
S041220 S041221 S041295 —
Glossy Paper
Heavyweight
S041226 S041227 S041291 —
Semigloss Paper
Heavyweight
S041228 S041229 S041292 —
Photo Glossy Paper SP91002 SP91001 SP91021 —
Photo Semigloss Paper SP91004 SP91003 SP91022 —
Backlight Film SP91008 SP91007 SP91023 —
Posterboard Semigloss — — — 20.25 × 28.75"
S041237
28 × 40" S041236
DuPont/EPSON
Publication Proofing
Paper
— S041249 S041320 13 × 19" (A3+)
S041207, S041205
DuPont/EPSON
Commercial Proofing
Paper
— S041251 S041296 13 × 19" (A3+)
S041160
DuPont/EPSON
Commercial Matte
Proofing Paper
— S041247 S041319 13 × 19" (A3+)
S041201, S041203
Premium Luster Photo
Paper
***—
Note
Check the EPSON web site (http://prographics. epson.com) or your authorized EPSON dealer for new papers and other media that may be available. Some media may not be available in your location.1-3
Handling Paper and Other Media | 1-3
* Not available at time of printing. Check the EPSON web site for product codes and availability.
EPSON Stylus Pro 9500 media product codes
Paper type
44-inch roll
36-inch roll
24-inch roll Sheet sizes
Doubleweight Matte Paper S041387 S041386 S041385 —
Glossy Paper Photo Weight S041389 — S041388
(22" roll)

Premium Semigloss Photo
Paper
— — — 13 × 19" (A3+)
S041327
Smooth Fine Art Paper S041433 S041432 S041431 24 × 30"
S041434
36 × 44"
S041435
Backlight Film for Archival
Ink
***—
Synthetic Paper S041401 S041400 S041399 —
Adhesive Synthetic Paper S041404 S041403 S041402 —
Photo Glossy Paper SP91002 SP91001 SP91021 —
Photo Semigloss Paper SP91004 SP91003 SP91022 —
Adhesive Vinyl S041438 S041437 S041436 —
C a n v a s ***—
Premium Luster Photo
Paper
***—
Semimatte Paper Photo
Weight
***—
Posterboard for Archival Ink * * * 20.25 × 28.75"
28 × 40"
Textured Fine Art Paper S041449 S041448 S041447 24 × 30"
S041450
36 × 44"
S041451
Translight * * * —
Tyvek

***—
Scrim Vinyl * * * —
Note
Check the EPSON web site (http://prographics. epson.com) or your authorized EPSON dealer for new papers and other media that may be available. Some media may not be available in your location.1-4
1-4 | Handling Paper and Other Media
Printing Tips for EPSON Media
Follow these tips for using and storing printing materials: Avoid touching the printable surface of the paper or other media with bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves.
 Always choose the correct print mode or media type setting in your print options before you send your job.
 Always select the correct paper source (roll or sheet) from the printer’s control panel.
 Keep unused media in its original packaging and store it in a cool, dry place to avoid a decline in quality. Avoid storing media or printouts where they will be exposed to high temperature, humidity, or direct sunlight.
Using Roll Paper
The printer comes with two spindles, so you can have two types or sizes of roll paper available for printing. You can use any roll paper with a 2-inch core, up to 44 inches wide. With the optional 3-inch spindle, you can also use roll paper that has a 3-inch core (one roll at a time). Manually switching from one paper roll to another is a simple process.
This section covers the following: Attaching and removing paper from the spindle
 Inserting the spindle in the printer
 Loading the paper for printing1-5
Handling Paper and Other Media | 1-5
Attaching Paper to the Spindle
Follow these steps:1. Open the roll paper cover and lift out the spindle.
2. Slide the movable paper stop (flange) off the left end of the spindle.
3. Position the roll so the paper unwinds as shown:4. Slide the roll onto the spindle so it fits securely over the paper stop.paper stop1-6
1-6 | Handling Paper and Other Media
5. Slide the movable paper stop back onto the spindle and insert it firmly into the end of the roll.
Removing Paper from the Spindle
If you need to remove the paper roll from the spindle, follow these steps:1. Open the roll paper cover and lift out the roll and spindle.
If the paper is loaded for printing, first raise the paper set lever and roll up the paper before you remove the spindle.
2. Lay the roll down on a flat surface.
3. Loosen the movable paper stop by tapping it with your hand.
4. Slide the paper stop off the end of the spindle.
5. Remove the roll from the spindle.
Caution
To avoid damage, do not tap the end of the spindle on the floor.
Note
Store unused roll paper in its original package—including the bag, end caps, and box—to protect the paper.1-7
Handling Paper and Other Media | 1-7
Inserting the Spindle in the Printer
After you have loaded the paper roll onto the spindle, you need to insert it into the printer. You can have two rolls of paper in the printer at the same time, and print on either one. (If you’re using the optional 3-inch spindle, you can only have one roll of paper in the printer.)
Follow these steps to place the spindle and paper into the printer:1. Open the roll paper cover.
2. Make sure the movable paper stop is firmly fixed into the left end of the paper roll.
3. Position the spindle so that the white end (with the fixed paper stop) is on the right.white black1-8
1-8 | Handling Paper and Other Media
4. Insert the white end into the right mounting bracket inside the printer.
You can use either the upper or lower bracket.
5. Place the black end of the spindle into the left mounting bracket inside the printer.1-9
Handling Paper and Other Media | 1-9
6. To keep the paper wound when you’re not printing, use one of the roll paper belts included with your printer.
When you’re not using the roll paper belt, keep it wound around the end of the spindle.
7. See the next section to load the paper for printing.roll paper belt
Note
To remove the spindle
(and paper roll) from the printer, first lift out the left end and then the right end.1-10
1-10 | Handling Paper and Other Media
Loading Roll Paper for Printing
Once the roll paper is attached to the spindle and inserted in the printer, you’re ready to load it for printing. First, open the roll paper cover and make sure the spindle is inserted correctly. Then follow these steps:1. Make sure the printer is turned on. Then press the Paper Source button until one of the Roll lights comes on.
 Choose Roll Auto Cut if you want the paper to be cut automatically after each page is printed.
 Choose Roll Cutter Off if you’re printing on canvas, vinyl, or other heavy media, if you’re using the optional auto take-up reel, or if you want to print a series of pages and keep them together for later cutting.
 If you’re using the auto cut setting, you can have a trim line printed on the right edge of your images or pages. If you’re not using auto cut, you can have the line printed on the right and bottom edges of your pages. See page 1-15 for instructions.
You can also select roll paper settings through your print options, which will override the control panel settings. See the RIP Station
5100 User Guide or Appendix B or C in this manual for more information.
Caution
To avoid feeding excess paper through the printer, make sure you don’t select Sheet when you’re using roll paper.
Paper out
Roll
Auto Cut
Roll
Cutter Off
SelecType
Paper Source
Item
+
Caution
If you’re using canvas, vinyl, or heavy stock, choose Roll Cutter Off.
Media that is too thick may damage the cutter. 1-11
Handling Paper and Other Media | 1-11
2. Make sure the Operate light and Pause light are not flashing. Then pull the paper set lever all the way up.
3. Feed the paper into the paper slot.
Caution
To avoid damaging the printer, never move the paper set lever while the
Operate or Pause light is flashing.
Caution
Avoid touching the printable surface of the paper with bare hands.
Fingerprints may affect print quality.1-12
1-12 | Handling Paper and Other Media
4. Pull the paper down so it extends all the way through the slot.
5. Turn the roll back to remove the slack. Then align the paper with the two rows of holes. 1-13
Handling Paper and Other Media | 1-13
6. Push the paper set lever all the way down, then close the roll paper cover. PRESS PAUSE BUTTON appears on the control panel display.
If you’re using Auto Cut and the edge of the paper is uneven, press
Cut/Eject to recut the edge.
7. Press the Pause button. The print head moves and the paper feeds into printing position automatically. READY appears on the control panel display. (Even if you don’t press Pause, the paper and printer will move into printing position automatically after 10 seconds.)
Cutting Paper Manually with the Built-in Cutter
When you’re not using the Auto Cut setting, you need to cut the paper manually after your print job is finished. If you’re printing on canvas, vinyl, or other heavy media, you should use scissors or a utility cutter rather than the built-in cutter. See page 1-14 for instructions. Follow these steps to cut manually with the built-in cutter:1. If the paper is not positioned correctly, press one of the Paper Feed buttons to adjust the paper position. Normally, you don’t need to do this after a print job is finished.
2. Press the Paper Source button until the Roll Auto Cut light comes on.
3. Press the Cut/Eject button. The paper is cut.
Caution
To avoid damaging the printer, never move the paper set lever while the
Operate or Pause lightis flashing.1-14
1-14 | Handling Paper and Other Media
Cutting Canvas and Other Media with the Utility Cutter
Canvas, vinyl, and other heavy media can damage the printer’s built-in cutter. Make sure you choose the Roll Cutter Off setting on the printer’s control panel before you print. If you’re using the EPSON Stylus Pro 9000, you can cut the media with scissors or a utility knife.
If you have the EPSON Stylus Pro 9500, you can follow these steps to use the utility cutter that came with the printer:1. Press the Cut/Eject button to feed the canvas or other material out of the printer.
2. Press one of the Paper Feed buttons to position the canvas on the guide track.
3. Place the utility cutter on the guide track, then slide it along the track to cut the canvas.
4. After cutting, press the Pause button to return to ready mode. You may need to reload the canvas (or other material) to position it correctly for printing.guide track
Warning
To avoid injury, use caution when handling the utility cutter. 1-15
Handling Paper and Other Media | 1-15
Printing Trim Lines
You can have trim lines printed on the right edge of your images or pages (if you’re using Auto Cut) or on the right and bottom edge (if you’re not using auto cut). Follow these steps:1. Press the SelecType button. PRINTER SETTING MENU appears on the display.
2. Press the Item button until PAGE LINE=OFF appears on the display.
3. Press the + button. PAGE LINE=ON appears on the display.
4. Press the Enter button to save the new setting.
5. Press the SelecType button to exit the Printer Setting menu.
If you’re using the RIP Station 5100 or the EPSON printer driver, you can also specify trim lines through your print options. See the RIP Station 5100
User Guide or Appendix B or C in this manual for more information.
Using Cut Sheet Paper
You can print on many types of cut sheet paper and other media. The printer accepts sheets ranging from 11 × 17 inches to 44 × 62.2 inches. You can leave your roll paper in the printer when you print on cut sheets; make sure it is rolled up and fastened with the roll paper belt(s), as described on page 1-9.
If you’re using stock more than 19 inches long or 19 mil (0.5 mm) thick, see the following sections for additional instructions. You will not be able to follow the “autoload” procedure described in this section.1-16
1-16 | Handling Paper and Other Media
Before you start, make sure the printer is on and roll paper is not loaded for printing. Then follow these steps:1. Make sure the roll paper cover is closed.
2. Press the Paper Source button repeatedly until the Sheet light comes on.
3. Make sure that the paper set lever is all the way down.
4. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the scale on the roll paper cover. PRESS PAUSE BUTTON appears on the control panel display.
5. Press the Pause button. The print head moves and the sheet feeds into printing position automatically. READY appears on the LCD panel.
(Even if you don’t press Pause, the paper and printer will move into printing position automatically after 10 seconds.)
6. Print your page. After it is finished, the sheet stays in the printer.
7. To remove your print, hold it while pressing the Paper Feed (–) button. 1-17
Handling Paper and Other Media | 1-17
Using Cut Sheet Paper Longer than 19 Inches
Before you start, make sure the printer is on and roll paper is not loaded for printing. Then follow these steps:1. Make sure the roll paper cover is closed.
2. Press the Paper Source button repeatedly until the Sheet light comes on.
3. Make sure the Operate light and Pause light are not flashing. Then pull the paper set lever all the way up.
4. Feed the sheet into the paper slot until it extends through the slot. Align the paper with the two rows of holes. 1-18
1-18 | Handling Paper and Other Media
5. Push the paper set lever all the way down. PRESS PAUSE BUTTON appears on the control panel display.
6. Press the Pause button. The print head moves and the paper feeds into printing position automatically. READY appears on the control panel.
(Even if you don’t press Pause, the paper and printer will move into printing position automatically after 10 seconds.)
7. Print your page. After it is finished, the printed sheet stays in the printer.
8. To remove your print, hold it while pressing the Paper Feed (–) button.
Printing on Posterboard
You can print on heavy stock up to 28 × 40 inches (B1), such as EPSON
Posterboard Semigloss. Follow these instructions when you print on posterboard or other media more than 19 mil (0.5 mm) thick.
1. Set the paper hammock to catch your printouts in front of the printer.
See page 1-21 for instructions. Extend the paper guides straight out in front of the printer to keep the board from bending.
2. Press the Paper Source button repeatedly until the Sheet light comes on.
3. Make sure the Operate light and Pause light are not flashing. Then pull the paper set lever all the way up.
Caution
To avoid damaging the printer, never move the paper set lever while the
Operate or Pause light is flashing.
Note
You can’t run a cleaning cycle when posterboard is loaded for printing.1-19
Handling Paper and Other Media | 1-19
4. Open the lower cover.
5. Feed the posterboard into the paper slot until the bottom edge of the board rests behind the open lower cover. Make sure the right edge is straight and aligned with the vertical row of holes.
Note
If you’re using stock more than 39 inches long, load it long edge first (in landscape orientation).1-20
1-20 | Handling Paper and Other Media
6. Push the paper set lever all the way down, then close the lower cover.
PRESS PAUSE BUTTON appears on the control panel display.
7. Press the Pause button. The print head moves and the board feeds into printing position automatically. READY appears on the control panel.
(Even if you don’t press Pause, the board and printer will move into printing position automatically after 10 seconds.)
8. Run your print job. After it is finished, the posterboard stays in the printer.
9. To remove the print, hold it and pull the paper set lever all the way up.
Adjusting the Platen Gap for Heavy Stock
When you print on heavy stock, you may need to adjust the platen gap setting. Normally, the AUTO setting allows the printer to adjust automatically. However, if print quality is not satisfactory when you use heavy stock, change this setting to WIDE. Follow these steps:1. Press the SelecType button. PRINTER SETTING MENU appears on the display.
2. Press the Item button. PLATEN GAP=AUTO appears on the display.
3. Press the + button. PLATEN GAP=WIDE appears on the display.
Caution
To avoid damaging the printer, never move the paper set lever while the
Operate or Pause light is flashing.1-21
Handling Paper and Other Media | 1-21
4. Press the Enter button to save the new setting.
5. Press the SelecType button to exit the Printer Setting menu.
The letter W appears on the right side of the control panel display to remind you of the wide setting. When you switch media, don’t forget to change this setting back to AUTO.
Using the Paper Hammock
The paper hammock (also called the paper basket) is a cloth sheet that attaches to your printer and catches your printouts as they come out. This keeps the printouts from getting dirty or wrinkled. You can set up the hammock either to catch the paper roll under the printer or let it feed straight out in front of the printer.
Catching Printouts in Front of the Printer
Follow these steps to set up the hammock in front of the printer:1. Pull out the paper hammock hooks all the way, so they rest on the floor.
Note
When you print on posterboard, set the hammock to catch printouts in front of the printer.1-22
1-22 | Handling Paper and Other Media
2. Place the two rods in front of the hammock hooks.
3. Place the shorter rod on the ends of the hooks. The longer rod should rest on the floor under the hooks.1-23
Handling Paper and Other Media | 1-23
4. Push in the top of the paper hammock so that the paper will feed forward.
5. If necessary, extend the hammock fabric out on the floor in front of the printer (for large print jobs).1-24
1-24 | Handling Paper and Other Media
Catching Printouts Under the Printer
Follow these steps to set up the hammock under the printer:1. Fit the ends of the three rods into the slots at the end of the paper hammock arms and push the hammock hooks in.
2. Pull out the top of the hammock so that printouts will feed backward.paper hammock arm1-25
Handling Paper and Other Media | 1-25
Setting Paper Configurations
When you use non-EPSON paper or other media, you may need to register the paper’s thickness and drying time. On the EPSON Stylus Pro 9500, you can also register the suction setting. The only way to tell if you need to register new media is by experimentation.
When you’re using a paper stock or other printing material for the first time, always test it on a small print job. If the ink smears or printing is blurred, you need to register the paper’s drying time, and thickness (or suction setting). Registration is not necessary when you use EPSON media. You can register up to four types of paper or other media. Then you can select the registered values whenever you print on that particular stock.
Drying time determines how long the printer will pause between pages or before cutting.
Registering Paper Thickness, Drying Time, and Suction
To register a new paper stock, load it into the printer and follow these steps:1. Press the SelecType button until PAPER CONFIG. MENU appears on the display.
2. Press the Item button. PAPER NUMBER=STD* appears on the display.
3. If you’re registering your first roll or batch of paper, press the + button to select PAPER NUMBER=1. Then press the Enter button.
For subsequent rolls, continue pressing the + button to select the number you want to register.
4. Press the Item button. THICK. PAT=PRINT appears on the display.
Press Enter to print the paper thickness test pattern. You may see
PAPER THICK. NO.=1 on the display.
Following is a sample pattern:Note
It’s a good idea to keep a list of your registered paper types and numbers.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 171-26
1-26 | Handling Paper and Other Media
5. Examine the printed pattern to determine which set of lines is the straightest (shows the smallest gap), and note the corresponding number.
In the sample pattern, the lines under number 4 are the straightest.
6. Press the + or - button to select the number noted in step 5. Then press
Enter.
7. Press the Item button. DRYING TIME=0 MIN appears on the display.
Press the + or - button to select the time in minutes, then press Enter.
Start with one minute. If ink still smears, increase the drying time.
This is how long the print head will pause between pages (or before cutting) to let the ink dry.
For the EPSON Stylus Pro 9000, skip to step 9. For the EPSON Stylus
Pro 9500, continue with step 8.
8. Press the Item button. SUCTION=NORM* appears on the display. If you’re registering very thin paper, press the + or - button to select the
LOW setting. Then press Enter.
9. Press the Pause or SelecType button to exit the Paper Configuration menu.
Selecting Registered Paper Settings
Once you have registered the drying time (and thickness) for a type of paper or other media, you can select it whenever you print on that paper.
1. Press the SelecType button until PAPER CONFIG. MENU appears on the display.
2. Press the Item button. You see PAPER NUMBER=1.
3. Press the + or - button to select the registered number you want to use, or select the standard setting, STD. Then press the Enter button.
4. Press the Pause or SelecType button to exit the Paper Configuration menu.
When you change media, make sure you select the correct setting or change it back to STD.1
The EPSON Stylus Pro 9000 series printers include a number of monitoring utilities. The control panel displays status messages and error messages, and the lights alert you when a problem occurs or your ink runs out. If you have the RIP Station 5100, you can also use software utilities to monitor the printer. See the RIP Station 5100 User Guide for more information.
In addition, the control panel includes a series of SelecType

menus that you can use to configure the printer’s default settings and perform maintenance operations. This chapter tells you how to respond to the lights and messages and how to configure the printer using the control panel. The following information is included: Using the control panel to monitor the printer
 Checking printer status
 Responding to control panel lights and messages
 Using the control panel to configure the printer
Using the Control Panel to Monitor the Printer
The printer’s control panel includes buttons, lights, and a liquid crystal display (LCD):Chapter 2: Monitoring and
Configuring the Printer
Power
Operate
Sheet
Paper Out
Roll
Cutter Off
Roll
Auto Cut
Cleaning
3 sec.
Enter
Cut /Eject
_
Paper Feed
+
Item
Paper Source
SelecType
Reset
3 sec.
Pause
Ink Out
KC L C ML M Ydisplay2-2
2-2 | Monitoring and Configuring the Printer
Monitoring Normal Printer Operation
Messages appear on the control panel display and lights come on or flash to indicate various phases of printer operation. The following table explains the status messages and lights:Pausing and Resetting the Printer
If you need to stop the printer during a print job, press the Pause button.
Press the Pause button again to resume printing.
If you decide to cancel a job after the printer has started processing it, you can reset the printer. Press the Pause button and hold it down for 3 seconds.
This clears all data in the printer’s memory.
Checking Printer Status
You can use the control panel to print a status check or nozzle check. These prints allow you to test the printer without sending a print job (and without connecting the printer to the RIP). You can also check the amount of ink remaining, total number of prints, and the status of your cutter blade and other printer parts.
Status messages
Message Light Explanation or response
READY Operate light on Printer is ready to print.
PRINTING Operate light flashing Printer is receiving data.
INK DRY
MIN
Pause light flashing Printer is paused to let ink dry.
Wait for the number of minutes shown.
RESET All lights flash briefly Printer is resetting.
PRESS PAUSE
BUTTON
Pause light on Press the Pause button to continue.
WAIT Pause light on or flashing
Printer is warming up, performing maintenance, or charging ink.
PAUSE Pause light on Printer is paused. To resume printing, press the Pause button.2-3
Monitoring and Configuring the Printer | 2-3
Printing a Status Check
The status check shows the current default settings, amount of ink remaining in each cartridge, page count, and the status of various printer parts. To display this information on the control panel instead of printing it out, see page 2-4.
Follow these steps to print the status check:1. Load a sheet of paper in the printer, following the instructions on page 1-15. (You can print test pages on roll paper, but you will use more paper.)
2. Press the SelecType button on the control panel. Press it repeatedly until you see TEST PRINT MENU on the display.
3. Press the Item button until you see STATUS CHECK=PRINT on the display.
4. Press the Enter button. The status check prints. The amount of ink left or component life is indicated as follows:E*****F = full (or full life remaining)
E**** F = 3/4 full (or 3/4 life remaining)
E*** F = 1/2 full (or 1/2 life remaining)
E** F = 1/4 full (or 1/4 life remaining)
E* F = nearly empty (or service life near end)
E F = empty (or service life ended)
5. Press the SelecType button to exit the Test Print menu.
Printing a Nozzle Check
The nozzle check prints a pattern of dots that lets you see if any print head nozzles are clogged. If any dots are missing, you can run a cleaning cycle to clear the nozzles. Follow these steps to print the nozzle check:1. Load a sheet of paper in the printer, following the instructions on page 1-15. (You can print test pages on roll paper, but you will use more paper.)
2. Press the SelecType button on the control panel. Press it repeatedly until you see TEST PRINT MENU on the display.2-4
2-4 | Monitoring and Configuring the Printer
3. Press the Item button. You see NOZZLE CHECK=PRINT on the display.
4. Press the Enter button. The nozzle check prints as shown below:Each line should be complete, with no gaps in the dot pattern. If any dots are missing, as shown below, you need to run a cleaning cycle. Press the Cleaning button on the control panel and hold it for at least
3seco nds.
For more information, see page 3-2. If you’re using the EPSON printer driver, you can run the Head Cleaning utility. See page B-24
(Macintosh) or C-26 (Windows) for instructions.
Checking Ink Levels and Component Life
You can view printer status information on the control panel display without printing a status check. Follow these steps:1. Press the SelecType button on the control panel. Press it several times until you see PRINTER STATUS MENU on the display.
2. Press the Item button. You see VERSION on the display. This indicates the firmware version installed in your printer.
3. Continue pressing the Item button to display the amount remaining for each of the 6 inks or service life remaining for a number of printer parts.
The indicators read as follows:E*****F = full (or full life remaining)
E**** F = 3/4 full (or 3/4 life remaining)
E*** F = 1/2 full (or 1/2 life remaining)
E** F = 1/4 full (or 1/4 life remaining)
E* F = nearly empty (or service life near end)
% F = less than 10% of ink (or service life) remaining2-5
Monitoring and Configuring the Printer | 2-5
Following is a list of the items displayed. Note that all parts on the list
(except the ink cartridges and paper cutter) need to be replaced by authorized EPSON service centers.
4. Press the SelecType button to exit the Printer Status menu.
Responding to Control Panel Lights and
Messages
When your ink or paper runs out or a problem occurs, a message appears on the display. The lights on the control panel come on or flash. The following table lists the messages alphabetically and includes an explanation and instructions for correcting the problem.
INK LEFT-K (black) TOTAL PRINTS
INK LEFT-C (cyan) WASTE INK (waste ink system)
INK LEFT-M (magenta) CR MOTOR (carriage motor)
INK LEFT-LC (light cyan) PF MOTOR (paper feed motor)
INK LEFT-LM (light magenta) HEAD UNIT (print head)
INK LEFT-Y (yellow) CLEANER (cleaning unit)
CUTTER LIFE (paper cutter)
Error messages
Message Light Explanation Response
COVER OPEN Pause light on Lower cover is open. Close the lower cover. Make sure all three magnetic tabs are fastened.
INK COMPART.
OPEN
Pause light on You are replacing the ink cartridge(s) and the ink compartment cover is open.
Close the ink compartment cover when you are finished replacing the ink cartridge(s).
INK LOW Ink Out light(s) flashing
Ink cartridge(s) are nearly empty (printing continues).
Replace ink cartridge(s) indicated by
Ink Out light(s). See page 3-7 for instructions.
INK OUT Ink Out light(s) on
Ink cartridge(s) are empty
(printing stops).
Replace the ink cartridge(s) indicated by Ink Out light(s). See page 3-7 for instructions.
LOAD PAPER Paper Out light on
Paper set lever is up while loading paper.
Pull the paper set lever down after you load paper.2-6
2-6 | Monitoring and Configuring the Printer
LOAD ROLL PAPER
LOAD SHEET
PAPER
Paper Out light on
Paper source setting in print options is different from control panel.
Make sure the right paper is loaded and the paper source setting is the same on the control panel and print options.
MAINTENANCE
REQ.
— A printer part will need to be replaced soon.
Note the error number and contact
EPSON as described in the
Introduction.
MAINTENANCE
REQ 0100
— The waste ink system is almost full.
Call an authorized EPSON servicer to schedule replacement of the waste ink system.
NO INK CARTRIDGE Ink Out light(s) on
Ink cartridge(s) not installed. Install ink cartridges as indicated by the lights. See page 3-7 for instructions.
OPTION I/F ERROR — Wrong interface card installed. Turn off the printer and remove the card. See page A-3 for instructions.
PAPER JAM Paper Out light flashing
Paper has jammed in the printer.
Remove the jammed paper. See page 4-12 for more information.
PAPER NOT CUT Paper Out light flashing
Roll paper was not cut completely.
Cut the paper manually, then remove the cut paper from the printer. Reload paper, as described on page 1-10.
Cut paper did not fall off. Remove the cut paper from the printer. Reload paper.
PAPER NOT
STRAIGHT
Paper Out light flashing
Paper slipped and fed into the printer at an angle.
Reload paper, making sure the edges are straight and aligned with both rows of holes.
PAPER OUT Paper Out light on
No paper is loaded. Load paper.
Paper ran out. Remove any printouts or paper remaining in the printer and load more paper.
If the message appears during a print job, reset the printer by pressing the
Pause button for 3 seconds. Then load paper and resend the job.
PUSH LEVER
DOWN
Paper Out light on
Paper set lever was released during the printing process or another operation.
Push the paper set lever down. Start printing again from the beginning for best results.
Error messages (continued)
Message Light Explanation Response2-7
Monitoring and Configuring the Printer | 2-7
RELOAD PAPER Paper Out light on
Paper could not be reversed into the printing position.
Remove the paper. Reload it so that the right and bottom edges are straight and aligned with both rows of holes.
Image is too wide for the paper loaded in the printer.
Resize your image or load wider paper.
Paper is not fully ejected. Cut the paper at the paper insertion slot, then reload paper.
PAPER NOT CUT error was cleared.
Reload paper.
REMOVE PAPER Paper Out light on
Paper is too thick for head cleaning.
Push the paper set lever down to remove the paper. Head cleaning automatically starts. After cleaning, reload paper.
SERVICE REQ.

All lights flashing
An error has occurred. Note the error number, and turn the printer off and then on. If the message remains, contact EPSON as described in the Introduction.
SERVICE REQ.
<00000100>
All lights flashing
The waste ink system is full. Contact EPSON to have the waste ink system replaced.
TURN PWR OFF
AND ON
— This message appears after you clear a paper jam.
Turn the printer off and then on again.
UNABLE TO PRINT — You tried to print a test pattern while an error condition was present or the ink compartment cover was open.
After 3 seconds the message disappears. Press the Pause button to exit SelecType mode. If the message appears again, clear the error before you print.
WRONG
CARTRIDGE
Ink Out light(s) on
Wrong ink cartridge(s) installed.
Install the correct ink cartridge(s).
Error messages (continued)
Message Light Explanation Response2-8
2-8 | Monitoring and Configuring the Printer
Using the Control Panel to Configure the Printer
In addition to testing the printer and checking the status of various components, you can use the SelecType menus to configure printer settings and perform maintenance operations. The following table lists the menus, their functions, and where to find additional information: Setting Default Roll Paper Margins
The default margins for roll paper are .12 inches or 3 mm (left and right) and .59 inches or 15 mm (top and bottom). You can use the Printer Settings menu on the control panel to set all margins to 3 mm or 15 mm.
1. Press the SelecType button. PRINTER SETTING MENU appears on the display.
2. Press the Item button repeatedly until ROLL MARG=T/B15MM* appears on the display. This is the default setting.
 Press the + button once to set all margins to 3 mm.
ROLL MARG=3MM appears on the display.
 Press the + button again to set all margins to 15 mm.
ROLL MARG=15MM appears on the display.
You can use the + or – button to cycle through all three settings.
SelecType menus
Menu Description
For more information, see
Printer Setting Configure the printer page 1-15, page 1-20, page 2-8
Test Print Print a nozzle check or status check page 2-3
Printer Status Check ink levels and component life page 2-4
Paper
Configuration
Register paper thickness and drying time, and select registered configurationspage 1-25
Cutter
Replacement
Replace the paper cutter blade page 3-11
Head
Alignment
Align the print head page 3-3
Note
Print quality may be affected near the cut edges if you change the top and bottom margins to 3 mm.2-9
Monitoring and Configuring the Printer | 2-9
3. When you have selected the setting you want, press the Enter button to save it.
4. Press the SelecType button to exit the Printer Setting menu.
Turning Off Paper Monitoring Features
The printer normally stops and displays an error message if you try to print an image wider than the paper, or if paper is fed at an angle. You can turn off the paper size check and/or paper alignment check if you don’t want to use these monitoring features. However, ink may be sprayed on the platen if you print an image that is too wide for the paper. Follow these steps to turn off paper monitoring:1. Press the SelecType button. PRINTER SETTING MENU appears on the display.
2. Press the Item button repeatedly until PAPER SIZE CHK=ON or
PAPER ALIGN CHK=ON appears on the display.
3. Press the + button. PAPER SIZE CHK=OFF or PAPER ALIGN
CHK=OFF appears on the display.
4. Press the Enter button to save your new setting.
5. Press the SelecType button to exit the Printer Setting menu.
Selecting the Printer’s Interface
The printer includes both a parallel and serial interface. You can also install an optional interface card for networking or additional connectivity. By de

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