Hewlett Packard HP PSC 1613 All-in-One
Resolves certain Printer cartridge rejection and scanner failure error messages
Microsoft Windows 2000, Microsoft Windows XP
Description: Products Impacted: HP PSC 1600, 1608, 1610, 1613, and 1615, and HP PSC 2350, 2352, 2353, 2355, 2357, and 2358
Purpose of update: The HP All-in-One device may eventually cause the following error message that can not be resolved without replacing the color or black print cartridge.
Remove and Check Color/Black pen
The color/black cartridge is not intended for this product
Incorrect pen cartridge
Refer to your user documentation to determine which print cartridges your HP All-in-One device uses, and how to install them in the printer.
Note: If your device is currently displaying one of the messages listed above, you should replace the offending print cartridge and then install this update.
This patch also contains the following improvements:
The patch resolves the "Scanner Failure. Turn Power Off Then On" message. You may get this message when scanning at a high resolution (4800 or higher), or when your original is greater than 8.5 inches long.
This patch also adds support for 13 x 18 cm photo paper on your product's control panel, if it is not already present.
Click the Download button.
When prompted, choose Open to start the download and run the software installer.
Follow the on-screen instructions.