Hewlett Packard HP Officejet J5785 All-in-One > Download Drivers and Utilities

This is a Full Feature Software/Driver solution intended for Macintosh users with their HP-all-in-One device.

Enhancements

Original Software/Drivers

Operating system(s): Mac OS X
Download file size: 200.0M
System Requirements

Mac OS X v10.3,10.4 (Universal)

Installation Instructions

Run the installer application and follow the on-screen instructions.

This download includes the HP Officejet driver, HP Printer Utility, and HP Photosmart Studio imaging software for Mac OS X v10.3.9, v10.4 and v10.5.


Operating system(s): Mac OS X, Mac OS X 10.5
Download file size: 181.29M
System Requirements

No additional prerequisites

Installation Instructions

Note: For Network Connections, please refer to the Setup Poster which shipped with your HP All-in-One for network setup and software installation instructions.

1. Click the Download button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location.

Note: Make sure the printer is not connected to the computer before running the file.

4. At the end of saving the file, go to the directory where the file was saved and execute it.

Note: File is compressed and may take time to expand and run.

5. Follow any on-screen instructions.

Enterprise solutions are a subset of the full installation provided to corporate customers. The webpacks contain the installer with print driver and scan driver for 32-bit processors.


Original Software/Drivers


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows XP Professional, Microsoft Windows XP Home Edition, Microsoft Windows Server 2003
Download file size: 42.51M
System Requirements

Microsoft Windows 2000 Service Pack 4

Important! Read the following sections to update your software before you install the HP Software.

Required: Check the internet Explorer Version. To ensure successful installation, the minimum required version is Internet Explorer 6.0.
1. Open Microsoft Internet Explorer.
2. Click Help, and then click About.
- If the version is 6.00.2800.1106 (or higher), your computer already has Internet Explorer 6.0 installed.
- If the version is less than 6.00.2800.1106, you need to download and install Internet Explorer 6.0 (available from www.microsoft.com - search on the Microsoft Web site for 'Internet Explorer 6.'). Please does this before you proceed to download the software.

Installation Instructions

1. Click the Download button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location.
4. Double click on the download *.exe file
Note: File is compressed and may take time to expand and run.
5. Double click the setup.exe file.
6. Follow the onscreen instructions to complete the installation of the software.

Enterprise solutions are a subset of the full installation provided to corporate customers. The webpacks contain the installer with print driver and scan driver for 32-bit processors.


Original Software/Drivers


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows XP Professional, Microsoft Windows XP Home Edition, Microsoft Windows Server 2003
Download file size: 64.09M
System Requirements

Microsoft Windows 2000 Service Pack 4

Important! Read the following sections to update your software before you install the HP Software.

Required: Check the internet Explorer Version. To ensure successful installation, the minimum required version is Internet Explorer 6.0.
1. Open Microsoft Internet Explorer.
2. Click Help, and then click About.
- If the version is 6.00.2800.1106 (or higher), your computer already has Internet Explorer 6.0 installed.
- If the version is less than 6.00.2800.1106, you need to download and install Internet Explorer 6.0 (available from www.microsoft.com - search on the Microsoft Web site for 'Internet Explorer 6.'). Please does this before you proceed to download the software.

Installation Instructions

1. Click the Download button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location.
4. Double click on the download *.exe file
Note: File is compressed and may take time to expand and run.
5. Double click the setup.exe file.
6. Follow the onscreen instructions to complete the installation of the software.

This removal utility solution is intended for users to remove the HP All-in-One software from their system.

If problems arise while installing or uninstalling the HP All-in-One software, download this removal utility to uninstall the software before attempting reinstallation.

IMPORTANT NOTE:
This utility removes only version 8.0.0 of the driver Running the removal utility may remove the drivers and software for other HP printing, scanning or digital imaging products. This utility (uninstall.bat) works in stages. The first time the utility is used, it runs at level one. The next time the utility is used, it runs at level two. There are four levels. The effects of each level are shown in the table below.
Uninstaller levelDescription
1Removes the Windows device discovery (Plug and Play) entries from the Windows registry. After running level 1, connect the USB cable to the all-in-one and let Windows try to discover the device again.
2Performs Level 1 and removes the software drivers. After running level 2, run the all-in-one installer and use the "Add a new device" option to attempt to reinstall the all-in-one again.
3Performs Levels 1 and 2 and removes the HP Photo and Imaging software. You must completely reinstall the all-in-one software after running level 3.
4Performs Levels 1, 2 and 3, and removes HP Software Update. You must completely reinstall the all-in-one software after running level 4.



Original Utility


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows XP x64
Download file size: 1.09M
System Requirements

No additional prerequesites

Installation Instructions

1. Download the file to a newly created sub-directory on your local hard drive.
2. Double click the downloaded "exe" file. This will extract all the necessary components to a folder.
3. Double click the uninstall.bat file.
4. Follow the onscreen instructions to complete the removal of the software.

The Basic Feature software solution is a driver-only software solution intended for users who want a basic print and scan driver to use with their HP all-in-one device. This software installation can be used on PC's which do not meet the minimum system requirements necessary to install the Full Featured software solution.


Possible loss of print job when printing from simplex and duplex mode.

Unexpected closure of Microsoft Office PowerPoint application.

Enhancements

Original Drivers

Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows XP Professional, Microsoft Windows XP Home Edition, Microsoft Windows XP x64
Download file size: 70.83M
System Requirements

No additional requirements

Installation Instructions

1. Click the Download button.
2. When a new pop-up window appears, click on the Save Only button.
3. Save the file in a desired location.

Note: Make sure the printer is not connected to the computer before running the file.

4. Double click on the downloaded *.exe file

Note: File is compressed and may take time to expand and run.

5. Follow the on-screen software installation instructions.

The Full Feature Software/driver solution is the complete software solution intended for users who want more than just a basic print and scan driver.

IMPORTANT NOTE:
For Microsoft Windows 2000, only printer drivers, scanner drivers, and the Toolbox are available.

If you only want the print driver (without the Full Software Suite), it is available as a separate download named "HP Officejet Pro Basic Feature Software/Driver".


Possible loss of print job when printing from simplex and duplex mode.

Unexpected closure of Microsoft Office PowerPoint application.

Enhancements

Original Drivers

Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows Vista Ultimate (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows XP Professional, Microsoft Windows XP 64-Bit Edition, Microsoft Windows XP Home Edition, Microsoft Windows XP x64
Download file size: 237.09M
System Requirements

Important! Read the following sections to update your software before you install the HP Software.
Required: Check the internet Explorer Version. To ensure successful installation, the minimum required version is Internet Explorer 6.0.
1. Open Microsoft Internet Explorer.
2. Click Help, and then click About.

If the version is 6.00.2800.1106 (or higher), your computer already has Internet Explorer 6.0 installed.

If the version is less than 6.00.2800.1106, you need to download and install Internet Explorer 6.0 (available from www.microsoft.com - search on the Microsoft Web site for 'Internet Explorer 6.').
Please does this before you proceed to download the software.

Installation Instructions

1. Click the Download button.
2. When a new pop-up window appears, click on the Save Only button.
3. Save the file in a desired location.
Note: Make sure the printer is not connected to the computer before running the file.
4. Double click on the download *.exe file
Note: File is compressed and may take time to expand and run.
5. Follow the on-screen software installation instructions.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows Vista
Download file size: 625.67k
System Requirements

This utility will only support USB connected printers.

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Installation Instructions

1. Click the Download button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.

Enterprise solutions are a subset of the full installation provided to corporate customers. The webpacks contain the installer with print driver and scan driver for 64-bit processors.


Original Software/Drivers


Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows Server 2003 64-Bit Edition, Microsoft Windows XP x64
Download file size: 32.23M
System Requirements

Important! Read the following sections to update your software before you install the HP Software.

Required: Check the internet Explorer Version. To ensure successful installation, the minimum required version is Internet Explorer 6.0.
1. Open Microsoft Internet Explorer.
2. Click Help, and then click About.
- If the version is 6.00.2800.1106 (or higher), your computer already has Internet Explorer 6.0 installed.
- If the version is less than 6.00.2800.1106, you need to download and install Internet Explorer 6.0 (available from www.microsoft.com - search on the Microsoft Web site for 'Internet Explorer 6.'). Please does this before you proceed to download the software.

Installation Instructions

1. Click the Download button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location.
4. Double click on the download *.exe file
Note: File is compressed and may take time to expand and run.
5. Double click the setup.exe file.
6. Follow the onscreen instructions to complete the installation of the software.

Enterprise solutions are a subset of the full installation provided to corporate customers. The webpacks contain the installer with print driver and scan driver for 64-bit processors.


Original Software/Drivers


Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows Server 2003 64-Bit Edition, Microsoft Windows XP x64
Download file size: 53.81M
System Requirements

Important! Read the following sections to update your software before you install the HP Software.

Required: Check the internet Explorer Version. To ensure successful installation, the minimum required version is Internet Explorer 6.0.
1. Open Microsoft Internet Explorer.
2. Click Help, and then click About.
- If the version is 6.00.2800.1106 (or higher), your computer already has Internet Explorer 6.0 installed.
- If the version is less than 6.00.2800.1106, you need to download and install Internet Explorer 6.0 (available from www.microsoft.com - search on the Microsoft Web site for 'Internet Explorer 6.'). Please does this before you proceed to download the software.

Installation Instructions

1. Click the Download button.
2. When a new pop-up window appears, click on the Save button.
3. Save the file in a desired location.
4. Double click on the download *.exe file
Note: File is compressed and may take time to expand and run.
5. Double click the setup.exe file.
6. Follow the onscreen instructions to complete the installation of the software.

The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer.


The HP Printing Diagnostic Utility is created to diagnose and fix many common issues preventing printing from the computer. It works for many HP printing devices. Follow the on-screen instructions to run the utility. Examples of issues this utility will address:

• Connection Issue: The utility will check that the selected printer is connected and powered.

• Spooler Service Issue: The utility will check that the print spooler service is running and restart the service, if necessary.

• Purge Spooler Issue: The utility will check if the print queue is empty and will clear it, if necessary.

• Printer Status Issue: The utility will check if the print status is offline or paused and will change the status to online or resume, if necessary.

• Device Manager Issue: The utility will check for cautioned entries in the device manager. In order to fix the issue, the utility will force a plu and play re-scan of the device manager.

• Printer Port Issue: The utility will check whether the selected printer is configured to use a DOT4 port or the USB00X Port and assign the correct printer port, if necessary.

• Driver Handler Issue: The utility will check whether the correct printer driver is installed for the selected printer and assign the correct printer driver, if necessary. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. After the computer has restarted, please cancel any pending print jobs, if prompted.


Operating system(s): Microsoft Windows Vista (64-bit), Microsoft Windows XP x64
Download file size: 677.96k
System Requirements

This utility will only support USB connected printers.

Installation Instructions

1. Click the Download button. 2. Click the Run button to begin the download. 3. Follow the on-screen instructions to begin the installation process. 4. Click Finish. 5. Click This program installed correctly. 6. To run the utility, click Start (or hit Ctrl+Esc or hit Windows key on your keyboard), All Programs, HP, HP Print Diagnostic Utility. 7. Follow the on-screen instructions. 8. If the issue continues, turn your printer on and off, disconnect and reconnect the printer cable from the computer and the printer, and restart the computer. 9. After the computer has restarted, please cancel any pending print jobs, if prompted.