Download Help Center

The following tips will help you overcome common download problems

Managers and acceleraters:


At this time HelpDrivers does not support download accelerators and download managers.
In addition, our HTTP servers block all additional, unauthorized traffic from accessing our HTTP network including warez sites, and also may block certain download accelerators and download managers.


Are you running any download management software?


Temporarily disable any download management software (such as Download Accelerator) you may be running. You can re-enable this once the download has completed.


Wait for the unlock 10 or 20 minutes before re-download



Is there a problem with your browser?


Certain conditions on your computer, such as security settings or browser cookies, can prevent the file downloading. Often, the easiest way to resolve unsuccessful downloads is to try the download again using a different browser.


Try using a different browser to download



Is your download blocked?


As a security precaution, some browsers disable automatic downloads. In most of these cases, a "security bar" may appear at the top of the browser window informing you a download has been blocked. To continue the download, click the security bar and select the option to allow the download.

If you do not see the security bar and the download is still being blocked, adding "helpdrivers.com" (with no www) to your trusted site list often fixes the problem.



For Internet Explorer:

Go to > Tools > Internet options > Security tab > and select the "Trusted sites" section.
Now click the "Sites" button.
Type in "helpdrivers.com" with no "quotes" and no "www".
Uncheck the checkbox at the bottom that says, "require server verification..."
Click Close > click OK.
Click your browser's back button and click on the Download Now link again.

For Firefox:

Go to > Tools > Options > Security tab
Now click the "Exceptions" button.
Type in "helpdrivers.com" with no "quotes" and no "www".
Click Allow > click Close > click OK.
Click your browser's back button and click on the Download Now link again.


Are you running any security software?


Temporarily disable any security software, such as a firewall or antivirus, you may be running. You can re-enable this once the download has completed.


Is there a problem with your internet connection?


If you have followed the advice above but still can't download files, try downloading on another computer and then transferring the file to your computer.

It is also possible that the server is saturated, try again later.


Thank



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HelpDrivers Since March 2000