Diamond SUP2850-12 Fax & Modem & ISDN > Downloads Drivers and Utilities

Company

Diamond

Categories

Fax & Modem & ISDN

Model

Diamond SUP2850-12

Description

UninstAller Utility SupRamax- SupraSST

Operating System

Windows 95-98

Size Driver

50KB

File Name

maxsstun.exe

Observations

Uninstall utility for SupraMax and SupraSST PCI modems for Windows 9x

============================================================

Applicable files
-----------------

MaxandSSTuninstaller.bat
MaxandSSTuninstaller.txt (this file)
Release Notes

-----------------

This batch file is intended to ease the uninstallation procedures for
the SupraMax PCI modems and the SupraSST modem. It is not intended for
other modems or operating systems other than Windows 95, 98, 98SE, and
Millenium Edition (ME).
Disclaimer

-----------------

This file is provided as is. Do not make any modifications to the batch
file, or else you will risk damage to the operating system, possibly
leading to a reformat of the hard drive and reinstallation.
Installation Instructions

-----------------

You should print this document for easy reference.

To remove the SupraMax or SupraSST from your system, perform the following
steps:

1. Go to the Device Manager (Start > Settings > Control Panel. Double-click
on System and go to the Device Manager tab) and remove the following entries
(ignore any entries that do not exist):

Any Enumerators in the HCFMODEM category.
Any Enumerators in the HSFMODEM category.
Any modems in the Modem category.
Any PCI Serial Controllers or PCI Devices in the Other Devices category.

2. Back in Control Panel, go to Add/Remove Programs. Remove any entries
for SupraMax modem, SupraSST modem, and any other modem listings here.

3. Run the file MaxandSSTuninstall.bat from your hard drive where the file was extracted.

4. After the uninstaller has finished you will be prompted to hit any key
to restart the machine.

Company

Diamond

Categories

Fax & Modem & ISDN

Model

Diamond SUP2850-12

Description

Net Commander ISDN Modem

Operating System

Windows 95-98-NT4

Size Driver

2.3MB

File Name

netcmd.exe

Observations

Readme File
Supra NetCommander ISDN Diamond Multimedia

Release Notes: Supra NetCommander ISDN
07/05/98

1 Phonemate Answering machines:
Phonemate brand answering machines will not work when plugged into NetCommander. This includes the Phonemate models 9300 and 3500.
(The problem is with the way these products respond to the ring signal
provided by NetCommander.)

2 Distinctive Ring:
We have tested the distinctive ring feature on a variety of products based on the Rockwell modem chipset. Due to the lack of standards for ring patterns, other devices may not respond to the ring patterns provided.

3 Order of installation:
If you install the NetCommander hardware into your system PRIOR to installing Microsoft Windows 98, Windows 98 will install NetCommander in the "other devices" section and you will never be prompted to install NetCommander software. This will prevent proper installation of the product.
You will need to remove the NetCommander from the "other devices" section and reboot in order for Windows 98 to "see" the card and prompt you to install the NetCommander software.
The correct sequence for installing a new system is:
* Install Microsoft Windows 98, including Dial-Up networking
* If Windows 98 is already installed, MAKE SURE YOU HAVE Dial-Up networking and the appropriate networking protocol stack installed. The TCP/IP protocol is required by Internet Explorer and other Internet browsers.
* Power down and install NetCommander hardware
* Boot your system and supply the NetCommander diskettes when prompted.

To check/remove the "other device" entry:
* Double click on "My Computer"
* Double click on "Control Panel"
* Double click on "System"
* Click on "Device Manager"
* Look for "other devices" If "NetCommander" appears under this heading remove it and reboot your system

4 Unplugging the ISDN line while operating:
Do NOT unplug the ISDN cable from the NetCommander or the wall jack while connected. Doing so may result in you having to reboot the system to reconnect to the ISDN line.

5 Use of encrypted password:
If you attempt to connect to an ISDN server with the Encrypted Password Enabled when the site does not support this feature, you will have to reboot before you can successfully make ANY connection.
6 I/O address conflicts when using 230h:
We have seen conflicts with use of I/O address 230h in some systems containing sound cards. If this conflict occurs you will find that the diagnostic test in AutoISDN will fail the hardware test with the "FPGA Fail" message. You can work around this by using the system properties page to change the I/O address to a higher number, e g 250 or 260
To do so:
* double click on "My Computer" (on the desktop)
* double click on "Control Panel"
* double click on "System"
* click on the "Device Manager" tab
* select "Computer" with a single click
* click on the "Properties" button
* click on the "Reserve Resources" tab
* select the "Input/output (I/O)" radio button
* click on the "Add" button
* edit the "Start value:" to be 230
* edit the "End value" to be 23f
* click on the "OK" button
* click on the "OK" button
* reboot the system when prompted

7 Flex Channel retry methodology:
When the Flex Channel feature is enabled, there are circumstances where the second data call cannot be completed. The following describes how NetCommander responds to the various possibilities. A "session" is the time from completion of the primary data call to its termination.
Situation: Second call fails due to bad number or
other "permanent" problem.
Response: NetCommander will not retry the second
call during the remainder of this session. Taking the telephone through an off/on hook cycle will reset this and allow a retry of the second call.
Situation: The second call fails because the destination
is busy.
Response: NetCommander will retry the call every 5 seconds
until the call completes, is no longer requested, or fails in another way.
Situation: The second call completes, but the other end
does not send any data.

Access to Official Website Diamond

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