Imprimantes et Plotters
Output Technology 850XL
Nom de fichier
For Duraline and 888XL/889XL/850XLE printers select the 850XL driver during installation.
What is "Duty Cycle", and why are OTC duty cycles so much higher than competing printers?
Duty Cycle is the amount of time a printer is actually printing each day. Most printer manufacturers advertise a 25% duty cycle--their printers print 25% of an 8 hour day (2 hours) based on an 8 hour day, 22 days per month. OTC printers using TriMatrix® technology operate on a 100% duty cycle--you can print non-stop, 8 hours each day, all month long if you need to.
What is TriMatrix® technology?
TriMatrix® technology is OTC's triple printhead arrangement. Each dot matrix printhead is dedicated to a specific portion of the print line, putting less stress on the printheads and the mechanism that moves them across the page. This approach allows OTC printers to work at a 100% duty cycle (as opposed to an average of 25% for most competing printers) without loss of throughput or damage to the printer.
Are OTC's warranties as good as competing printer manufacturers' warranties?
No, they're better! OTC offers a 30-Day Unconditional Satisfaction Guarantee on all OTC printers. If you are not completely satisfied with one of our printers, you may return it to the place of purchase for full credit. All OTC printers come with 1 year parts and labor warranty.
Why does OTC use dot matrix technology in its family of line printers?
OTC's TriMatrix® design reliably delivers line printer performance with lower cost dot matrix mechanisms. Our approach was to build a high speed machine at a matrix printer price that operates 100% of the business day. Our 4200 (EuroLine) Series Model 4280 line printer, for example, produces 800 lines per minute and up to 180,000 pages of output per month, performance which is consistent with mid-range line printers industry-wide.
What is the difference between draft and super draft?
Draft is a 96 character print mode that produces both upper and lower case letters, 0 to 9 numerals, and special characters. Super draft is a 48 or 64 character set that produces only upper case letters, numerals, and punctuation. Line printer manufacturers frequently publish super draft speed specifications that make performance look good, but which are impractical for everyday business purposes that require readable, upper and lower case letters. All OTC print speeds are based on a full 96 character set.
How Do I Find A Part Number?
A complete parts listing for all OTC models is downloadable on this site. You may select either a parts catalog listing all parts, or on a specific printer's parts catalog.
Do you have Windows drivers?
Yes, we have Windows 3.1, Windows 95, and Windows NT 4.0 drivers for our 850XL/XLE, 4100 Series, 4200 Series and TriMatrix Series; and Windows 3.1 and Windows 95 drivers for our LaserMatrix Series continuous form laser printers. The 800MTP does not require a custom Windows driver because its Epson FX1050 emulation accommodates Windows print commands using the Epson FX1050 driver supplied with Windows. Our LaserMatrix Series printers emulate HPIII printers and you are able to use the HPIII drivers in all Windows products for these printers. A copy of the drivers comes on a diskette with each new printer. These drivers are also available for download here. Your download includes a readme file of implementation instructions. Please note that the NT driver implementation requires an update from Microsoft. The Microsoft link is provided on the Drivers page.
Where can I go for OTC printer repair?
If your OTC printer is no longer covered by its original full year of warranty, or if you did not purchase an extended service option, you have several alternatives, any of which can be facilitated by a toll free call to us:
You may return the printer to the factory for repair.
In the U.S., you may purchase an OTC All-In-One, Factory Express Service contract for the following printers:
850XL/XLE and 4100 Series
TriMatrix Series (OTC560/OTC850/OTC1050/OTC1450)
This contract provides you with a factory-reconditioned printer the next business day, plus a full year of FES service coverage.
You may contact OTC for the phone number of a third party service provider in your area.
You may contact OTC for National Service Provider information.
If your printer is worn out, you can trade it in on a new model.
Contact OTC Technical Support for more information.